Luxury Retail Keyholder: Lead & Inspire

SMCP – Sandro, Maje, Claudie Pierlot, Fursac; San Jose (CA); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

50% shopping discount

Seasonal wardrobe

Cell phone contribution

Health insurance

Dental insurance

Life insurance

Disability coverage

401(k) employer match

Paid time off

Paid parental leave

Pet benefits

Employee Assistance Program (EAP)

Job summary

SMCP – Sandro, Maje, Claudie Pierlot in Santa Clara, CA is hiring a Keyholder to support store leadership, deliver exceptional service, and drive sales. You will open/close, manage cash, and motivate the team to meet targets.

The role requires 1+ year in retail with supervisory experience, a passion for fashion, and excellent communication. A flexible schedule including evenings and weekends is expected.

Qualifications

• 1+ year of experience in retail or customer service, with supervisory experience preferred.
• Enthusiastic about providing exceptional customer service in luxury retail.
• Knowledgeable and passionate about fashion trends.
• Excellent communication skills and a friendly, approachable demeanor.
• Flexible availability, including evenings, weekends, and holidays.

Responsibilities

• Lead and supervise the team in the absence of the Store Manager/Assistant Manager.
• Assist with daily operations, including cash handling, opening/closing, and KPI tracking.

Skills

Retail experience

Supervisory experience

Customer service

Fashion knowledge

Communication skills

Flexible availability

Evenings/weekends/holidays

Social media presence

Job description

SMCP – Sandro, Maje, Claudie Pierlot in Santa Clara, CA is hiring a Keyholder to support store leadership, deliver exceptional service, and drive sales. You will open/close, manage cash, and motivate the team to meet targets.

The role requires 1+ year in retail with supervisory experience, a passion for fashion, and excellent communication. A flexible schedule including evenings and weekends is expected.