Luxury Fashion: Assistant Store Manager, Client Experience

SMCP – Sandro, Maje, Claudie Pierlot, Fursac; Costa Mesa (CA); On-site; USD 40,000 - 47,000; Full time

Benefits offered by this job

50% shopping discount

Seasonal wardrobe offering

Cell phone contribution

Health insurance

Dental insurance

Life insurance

Disability coverage

401(k) employer match

Paid time off

Paid parental leave

Pet benefits

Employee assistance program

Job summary

SMCP - Sandro, Maje, Claudie Pierlot in Costa Mesa, CA seeks an Assistant Store Manager to lead client experiences and coach a high-performing team. You will drive personal sales, mentor staff, and uphold brand aesthetics on the shop floor and behind the scenes.

You will support the Store Manager in operations, training, and customer service excellence, while fostering a collaborative, energetic environment aligned with SMCP’s Parisian chic and sustainability values.

Qualifications

• 2+ years of supervisory experience in a client-focused retail environment.
• Passionate about fashion, styling, and delivering exceptional service.
• Strong communicator with a natural ability to coach and develop talent.
• Problem-solver with a track record of setting and achieving goals.
• Team-oriented leader who fosters a positive and motivating workplace.
• Resourceful in building client relationships and attracting new talent.
• Flexible availability, including evenings, weekends, and holidays, is required.

Responsibilities

• Exemplify exceptional client service by acting as the boutique's primary host and ensure a personalized shopping experience.
• Drive individual sales performance and mentor the team to achieve KPIs.
• Deliver comprehensive training for new hires and ongoing product knowledge sessions.
• Maintain visual standards and brand alignment to reflect the boutique’s aesthetic.

Skills

Supervisory experience

Fashion/Styling

Client service

Communication

Leadership

Team development

Client relationship building

Flexible availability

Job description

SMCP - Sandro, Maje, Claudie Pierlot in Costa Mesa, CA seeks an Assistant Store Manager to lead client experiences and coach a high-performing team. You will drive personal sales, mentor staff, and uphold brand aesthetics on the shop floor and behind the scenes.

You will support the Store Manager in operations, training, and customer service excellence, while fostering a collaborative, energetic environment aligned with SMCP’s Parisian chic and sustainability values.