Keyholder — Luxury Retail Leader with Commission

Smcp; San Jose (CA); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

Shopping discount

Cell phone allowance

Health plan

401(k)

Paid time off

Parental leave

Pet benefits

EAP

Job summary

SMCP in San Jose, CA, is seeking a Keyholder to support the store leadership team and deliver a luxury customer experience. You will help with opening and closing procedures, supervise associates, and ensure cash handling accuracy while upholding brand standards.

Join a fashion-forward team representing Sandro and Maje, with opportunities to grow, participate in clienteling, styling, and stock control, and contribute to sales goals in a dynamic, inclusive environment.

Qualifications

• 1+ year of experience in retail or customer service, with supervisory experience preferred.

Responsibilities

• Lead and supervise the team in the absence of the Store Manager/Assistant Manager.
• Assist with daily operations, including cash handling, opening/closing, and KPI tracking.
• Provide exceptional customer service with product knowledge and personal recommendations.
• Build and maintain a client book, fostering relationships and loyalty.
• Achieve sales targets through outstanding service and brand values.
• Address customer service issues promptly and professionally.

Skills

Customer service

Leadership

Retail experience

Job description

SMCP in San Jose, CA, is seeking a Keyholder to support the store leadership team and deliver a luxury customer experience. You will help with opening and closing procedures, supervise associates, and ensure cash handling accuracy while upholding brand standards.

Join a fashion-forward team representing Sandro and Maje, with opportunities to grow, participate in clienteling, styling, and stock control, and contribute to sales goals in a dynamic, inclusive environment.