Luxury Retail Keyholder: Elevate Service & Sales

Paylocity; Beverly Hills (CA); On-site; USD 45,000 - 65,000; Full time

Job summary

MCM is seeking a Keyholder to join its luxury retail leadership team in Beverly Hills. You will provide top-tier customer service, leverage product knowledge, and support the management team with daily operations while guiding sales associates to achieve goals.

The ideal candidate has at least two years of luxury retail experience in a supervisory role, with strong interpersonal skills and the ability to maintain high standards under pressure. A fast-paced, collaborative environment awaits.

Qualifications

• Minimum 2 years luxury retail experience in a supervisory or similar role.
• Demonstrates inspirational attitude and contributes to a positive team environment.
• Ability to learn quickly in a fast-paced environment and adapt to shift demands.
• Strong interpersonal and communication skills; protects customer satisfaction.

Responsibilities

• Support store manager with daily operations and staff coordination.
• Open/close duties, register checks, deposits as needed.
• Oversee sales transactions ensuring accuracy and cash protection.
• Promote and sell products to maximize customer satisfaction and repeat business.

Skills

Luxury retail experience

Customer service

Staff supervision

Cash handling

POS systems

Product knowledge

Tools

POS systems

MS Office

Job description

MCM is seeking a Keyholder to join its luxury retail leadership team in Beverly Hills. You will provide top-tier customer service, leverage product knowledge, and support the management team with daily operations while guiding sales associates to achieve goals.

The ideal candidate has at least two years of luxury retail experience in a supervisory role, with strong interpersonal skills and the ability to maintain high standards under pressure. A fast-paced, collaborative environment awaits.