Luxury Retail Director — South Coast Plaza

Tiffany & Co.; Costa Mesa (CA); On-site; USD 162,000 - 228,000; Full time

Job summary

Tiffany & Co. in California seeks a Commercial Director for South Coast Plaza to lead the store's commercial performance and ensure sustainable sales growth with an elevated client experience.

You will drive a people-centric, appointment-led commercial engine, build high-performing teams, and strengthen client recruitment and retention while upholding luxury standards across all touchpoints. The role partners closely with store leadership and cross-functional teams to translate global strategy

Qualifications

• Executive with 10+ years of luxury/consumer goods business management experience.
• Experience in leading retail teams to maximize sales and efficiency.
• Strong business and financial acumen.
• Proven ability to develop client opportunities and brand penetration in the market.

Responsibilities

• Own and drive sales performance across South Coast Plaza, ensuring targets and growth.
• Translate global/regional strategy into actionable priorities with accountability.
• Embed a precise commercial engine, appointment culture, and productivity focus.
• Lead and develop teams, foster succession and performance management.
• Collaborate with cross-functional partners to deliver consistent brand execution.

Skills

Executive leadership

Luxury retail

Client development

Financial acumen

People management

Education

Bachelor's degree

Job description

Tiffany & Co. in California seeks a Commercial Director for South Coast Plaza to lead the store's commercial performance and ensure sustainable sales growth with an elevated client experience.

You will drive a people-centric, appointment-led commercial engine, build high-performing teams, and strengthen client recruitment and retention while upholding luxury standards across all touchpoints. The role partners closely with store leadership and cross-functional teams to translate global strategy