Luxury Store Director - Growth & Client Experience Leader

brobstongroup.com - Jobboard; Costa Mesa (CA); On-site; USD 70,000 - 100,000; Full time

Job summary

The Store Director at South Coast Plaza will lead a team to drive sales performance and operational excellence. This role acts as a brand ambassador, ensuring Louis Vuitton standards are upheld.

Key responsibilities include hiring, training, and overseeing store operations alongside managing budgets and developing client relationships. Ideal candidates will have a solid background in premium retail environments and exceptional leadership skills.

Qualifications

• Experience in a renowned premium or luxury retail environment.
• Proven sales leadership skills with strong coaching and people development ability.
• Passion for direct client engagement and regular presence on the sales floor.
• Ability to manage store operations, budgets and execute strategic plans.

Responsibilities

• Lead, recruit, train and develop a high-performing store team.
• Build and manage a client portfolio, drive repurchase rates.
• Role model selling and floor management.
• Oversee store operations and budget management.
• Identify business opportunities and implement strategic actions.

Skills

Sales leadership

Coaching and development

Client engagement

Operational management

Job description

The Store Director at South Coast Plaza will lead a team to drive sales performance and operational excellence. This role acts as a brand ambassador, ensuring Louis Vuitton standards are upheld.

Key responsibilities include hiring, training, and overseeing store operations alongside managing budgets and developing client relationships. Ideal candidates will have a solid background in premium retail environments and exceptional leadership skills.