Luxury Retail Client Services Specialist - POS & Aftersales

Brobston Group; Chicago (IL); On-site; USD 36,000 - 48,000; Full time

Job summary

The Brobston Group boutique in Chicago seeks a Client Service Representative to manage day-to-day client services in partnership with boutique management. You will support boutique operations, ensure cash integrity, and help maintain inventory control.

You will oversee the point-of-sale system, handle aftersales communications, and assist with other areas of boutique operations as needed. The role requires strong interpersonal and organizational skills and a willingness to follow policies and

Qualifications

• Experience in retail cashiering and luxury settings preferred.
• Strong interpersonal and communication abilities.
• Ability to work full-time with nights, weekends and holidays.
• Capacity to stand for long periods and move merchandise.
• Willingness to follow company policies and standards.

Responsibilities

• Oversee the point-of-sale system and aftersales communications.
• Support cash integrity, inventory control, and loss prevention.
• Deliver client service and assist with other boutique operations as needed.

Skills

Interpersonal skills

Communication

Organization

Follow-through

Job description

The Brobston Group boutique in Chicago seeks a Client Service Representative to manage day-to-day client services in partnership with boutique management. You will support boutique operations, ensure cash integrity, and help maintain inventory control.

You will oversee the point-of-sale system, handle aftersales communications, and assist with other areas of boutique operations as needed. The role requires strong interpersonal and organizational skills and a willingness to follow policies and