Luxury Retail Brand Ambassador

Tapestry (Coach/Kate Spade); Dallas (TX); On-site; USD 21,000 - 30,000; Full time

Job summary

Coach is seeking a Sales Associate to be the front-line ambassador of the Coach brand, delivering an elevated, personalized shopping experience and meeting store sales goals.

You will blend luxury retail service with omni-channel selling, using POS and clienteling tools to drive loyalty and revenue. A flexible schedule and strong English proficiency are required, with comfort in social media or live-stream shopping considered a plus.

Qualifications

• 1+ years of luxury retail sales experience.
• POS and Mobile POS experience.
• Strong English proficiency.
• Comfort with social media and live-stream shopping.

Responsibilities

• Represent Coach as brand ambassador, adhering to style and service standards.
• Build lasting client relationships through personalized styling and product knowledge.
• Drive sales through cross-selling, upselling, and tailored recommendations.
• Utilize POS, clienteling tools, and social selling platforms to capture data and encourage repeat purchases.
• Develop and execute personal sales plans; meet or exceed KPIs.
• Support inventory, replenishment, and visual merchandising as needed.

Skills

Customer focus

English proficiency

Tools

POS system

Mobile POS

iPad

Laptop

Live-stream shopping

Job description

Coach is seeking a Sales Associate to be the front-line ambassador of the Coach brand, delivering an elevated, personalized shopping experience and meeting store sales goals.

You will blend luxury retail service with omni-channel selling, using POS and clienteling tools to drive loyalty and revenue. A flexible schedule and strong English proficiency are required, with comfort in social media or live-stream shopping considered a plus.