Luxury Retail Sales Associate & Brand Ambassador

Coach; BLOOMINGTON (MN); On-site; USD 21,000 - 33,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Paid paternity/maternity leave

Commuter benefits

Disability insurance

Tuition assistance

Job summary

Coach is a global fashion house known for luxury retail excellence. The Sales Associate role is the front‑line ambassador, delivering an elevated, personalized shopping experience while meeting personal and store sales goals and supporting daily store operations.

You will blend luxury service, omni‑channel selling, and teamwork to drive brand loyalty and revenue. The position requires adaptability, strong English, and a passion for fashion.

Qualifications

• 1+ years of sales experience in luxury retail or equivalent; knowledge of fashion trends and competitors.
• Experience with POS operation, basic computer proficiency (iPad/laptop, Mobile POS), walkie-talkie use, ability to read price/release sheets.
• Strong English proficiency.
• Luxury retail background, social media savvy, experience with live-stream shopping or video demos, clienteling and data acquisition skills (Preferred).
• Ability to work in a fast-paced environment.

Responsibilities

• Represent Coach as a brand ambassador, adhering to the Coach Guide to Style and Service standards.
• Build lasting client relationships through personalized styling and product expertise.
• Drive sales through cross-selling, upselling, and tailored recommendations.
• Utilize mobile POS, clienteling tools, and social selling platforms to capture data and encourage repeat purchases.
• Develop and execute personal sales plans; meet or exceed KPIs.
• Source new customers, maintain relationships, and follow up to close sales.
• Support inventory cycles: receive shipments, stock shelves, and manage product movement.

Skills

Luxury retail

POS operation

English proficiency

Live-stream shopping

Clienteling

Job description

Coach is a global fashion house known for luxury retail excellence. The Sales Associate role is the front‑line ambassador, delivering an elevated, personalized shopping experience while meeting personal and store sales goals and supporting daily store operations.

You will blend luxury service, omni‑channel selling, and teamwork to drive brand loyalty and revenue. The position requires adaptability, strong English, and a passion for fashion.