Luxury Retail Associate Manager - Client Experience Leader

Tumi; Miami (FL); On-site; USD 52,000 - 75,000; Full time

Benefits offered by this job

Work-life balance

Training

Employee Discount

Sick time

Employee Assistance Program (EAP)

401(k) with a company match

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Job summary

Tumi is seeking an Associate Manager in our Retail team to create an exceptional client experience and drive sales through outstanding service. You will build and maintain strong client relationships while reflecting the brand ethos across interactions.

The role emphasizes client service, sales performance, and leadership within a dynamic luxury retail environment, with growth opportunities as we elevate brand experiences and KPI performance.

Qualifications

• Strong client service orientation and brand knowledge.

Responsibilities

• Meet and exceed personal sales and KPI metrics.
• Display initiative, plan, prioritize and adapt to change.
• Train and develop store associates and coach team.
• Maintain payroll accuracy and adhere to policies.

Skills

Client service

Sales

Leadership

Communication

Training

Job description

Tumi is seeking an Associate Manager in our Retail team to create an exceptional client experience and drive sales through outstanding service. You will build and maintain strong client relationships while reflecting the brand ethos across interactions.

The role emphasizes client service, sales performance, and leadership within a dynamic luxury retail environment, with growth opportunities as we elevate brand experiences and KPI performance.