Associate Manager, Luxury Retail & Client Experience

Tumi Holdings Inc; Barstow (CA); On-site; USD 52,000 - 70,000; Full time

Benefits offered by this job

Work-life balance

Training

Employee Discount

Paid time off

Employee Assistance Program (EAP)

401(k) with a company match

Incentive program eligibility

Job summary

Tumi Holdings Inc. is seeking an Associate Manager for our Retail team. You will create an elevated client experience that reflects the brand ethos while building strong client relationships and driving sales through outstanding service.

The ideal candidate is passionate about luxury, travel, fashion, and lifestyle markets, with opportunities for growth as we expand sales, client awareness, and brand presence.

Qualifications

• No formal qualifications listed in the posting.

Responsibilities

• Meet and exceed store sales and KPI targets (conversion, DPT, UPT).
• Show initiative, plan, prioritize, and champion change.
• Support training and development for store associates; conduct quarterly goals.
• Practice strong written and verbal communication; collaborate with team.
• Maintain payroll accuracy via timecards and adhere to policies.
• Uphold ethical conduct and align with store goals; adapt to change.
• Ensure visual merchandising is followed and client experience remains high.

Job description

Tumi Holdings Inc. is seeking an Associate Manager for our Retail team. You will create an elevated client experience that reflects the brand ethos while building strong client relationships and driving sales through outstanding service.

The ideal candidate is passionate about luxury, travel, fashion, and lifestyle markets, with opportunities for growth as we expand sales, client awareness, and brand presence.