Luxury Retail Assistant Manager Sleep and Guest Experience

Saatva; Pittsburgh (Allegheny County); On-site; USD 70,000 - 75,000; Full time

Benefits offered by this job

Competitive pay

Medical, dental, and vision insurance

Paid vacation time

Bonus opportunities

401K employer match

Employee referral bonus program

Discounts on employee purchases

Supportive and dynamic team

Job summary

Saatva is expanding its nationwide Viewing Room network and seeks a dedicated Assistant Manager to deliver the Saatva luxury in-store experience. You’ll partner with the Viewing Room Manager to hit sales goals and mentor a team of sales associates, delivering informed product guidance and exceptional service.

This role requires at least two years in customer-facing or retail leadership, a dynamic, articulate personality, and the ability to thrive in a fast-paced environment, including weekends

Qualifications

• Preferred experience as an ASM or in a similar management role.
• At least 2 years of customer-facing experience, ideally in luxury products.
• Excellent coaching and mentoring skills to inspire team growth.
• Dynamic, articulate, and approachable personality with strong communication abilities.
• Availability to work a retail schedule, including weekends and sale holidays.

Responsibilities

• Collaborate with the Viewing Room Manager to meet and exceed sales goals.
• Foster a positive company culture through team building and mentorship.
• Maintain an organized and multitasking-oriented approach to daily responsibilities.
• Build strong rapport with customers to provide an exceptional and informed shopping experience.
• Assist with management tasks to ensure the team stays focused on delivering a first-class experience.
• Leverage computer skills and related software to enhance productivity and efficiency.
• Uphold a clean, safe, and healthy work environment that reflects Saatva's dedication to quality.
• Align scheduling with the Manager’s Days Off to optimize team operations and efficiency.

Skills

Leadership

Customer service

Communication

Team mentorship

Retail experience

MS Office

Tools

MS Office

Job description

Saatva is expanding its nationwide Viewing Room network and seeks a dedicated Assistant Manager to deliver the Saatva luxury in-store experience. You’ll partner with the Viewing Room Manager to hit sales goals and mentor a team of sales associates, delivering informed product guidance and exceptional service.

This role requires at least two years in customer-facing or retail leadership, a dynamic, articulate personality, and the ability to thrive in a fast-paced environment, including weekends