Luxury Retail Assistant Manager Elevate Client Experience

Tumi Holdings Inc; Chicago, Northern (IL, KY); Hybrid; USD 52,000 - 68,000; Full time

Benefits offered by this job

Career pathing

Work-life balance

Training

Paid time off

Pet Insurance

Tuition Reimbursement

Employee Discount

EAP

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) match

Commuter benefits

Sales bonus program

Job summary

Tumi Holdings Inc. is seeking an Assistant Manager to lead the retail team in delivering a premium client experience that embodies our brand ethos.

You will build and maintain strong client relationships while driving sales through outstanding service, coaching, and leadership. The role offers growth opportunities as we expand client awareness and achieve store goals in a luxury retail environment.

Qualifications

• Ideal candidate is committed to client service and showing strong understanding of luxury, travel, fashion, and lifestyle markets.

Responsibilities

• Meet and exceed personal sales and KPI metrics including conversion, DPT, UPT, and Client Data Capture.
• Display initiative with planning, prioritization, strategic thinking, and change management.
• Train and develop store associates; contribute to quarterly goal setting and coaching.
• Provide exceptional client service and build strong client relationships to drive sales.
• Collaborate with team to maintain visual standards and client experience.

Job description

Tumi Holdings Inc. is seeking an Assistant Manager to lead the retail team in delivering a premium client experience that embodies our brand ethos.

You will build and maintain strong client relationships while driving sales through outstanding service, coaching, and leadership. The role offers growth opportunities as we expand client awareness and achieve store goals in a luxury retail environment.