Luxury Retail ASM - Lead, Sell & Inspire Teams

Vince; Central Valley (NY); On-site; USD 34,000 - 47,000; Full time

Benefits offered by this job

Healthcare benefits

401(k) with employer match

Paid time off

Clothing allowance

Gym reimbursement

Mental health support

Parental leave

Disability insurance

Transit benefits

Discounts

Job summary

Vince is seeking a dynamic, customer service driven Assistant Store Manager for a Full-Time role in New York. The ASM will support the Store Manager in daily operations, lead staff, and drive sales while upholding brand standards and visual presentation.

The role emphasizes leadership, coaching, and delivering exceptional customer experiences, with salary geared to experience and location. Excellent benefits accompany this position.

Qualifications

• Minimum of three (3) years of experience in luxury retail management.
• Full understanding of specialty retail, including business development, visual merchandising and store operations.
• Computer skills to include operation of retail point of sale system, Word, Excel and email.
• Must be able to lift, carry or otherwise move objects weighing up to 35 pounds when merchandising the sales floor and use ladders or stairs.
• Strong leadership critical thinking and problem solving skills. Delegate responsibility and work to the staff.
• Demonstrate strong verbal and written communication skills allowing for communication of the company’s goals and objectives.
• A positive, outgoing, high energy personality that is entrepreneurial, who is sales focused and takes full ownership of the store’s business at all levels.
• A mentor and leader to staff and peers. Developing individual’s strengths and identifying opportunities.
• A trainer able to teach skills in customer service, selling, and operations

Responsibilities

• Achieve and exceed individual productivity and sales goals
• Assist in achieving and exceeding the store’s productivity and sales goals
• Set an example of exceptional customer service by modeling the desired customer service behavior and coaching the staff to achieve the same results. Practice and teach client development to the staff.
• Assist the store manager to recruit, train, motivate and retain quality sales associates.
• Assist the store manager in evaluation of individual associate’s performance to goals
• Help maintain a high level of visual merchandising and housekeeping standards.
• Perform daily opening and closing procedures including daily paperwork reconciliation and other operational tasks
• Protect store assets and inventory. Bring any potential shrinkage information to the store manager’s attention
• Enforce the company policies and procedures
• Client Book Management and Clienteling

Skills

Effective & Elevat ed Communication

Solution Driven

Business Acumen

Autonomous Operator

Job description

Vince is seeking a dynamic, customer service driven Assistant Store Manager for a Full-Time role in New York. The ASM will support the Store Manager in daily operations, lead staff, and drive sales while upholding brand standards and visual presentation.

The role emphasizes leadership, coaching, and delivering exceptional customer experiences, with salary geared to experience and location. Excellent benefits accompany this position.