Luxury Retail Administrative Assistant & Guest Services

Jacob & Co; New York (NY); On-site; USD 45,000 - 60,000; Full time

Job summary

A luxury jewelry company in New York is seeking an enthusiastic Administrative Assistant to support the sales team. The role requires excellent people skills, polished verbal communication, and a professional appearance. Responsibilities include greeting clients, processing sales transactions, and providing exemplary customer service in a fast-paced retail environment. Experience in luxury retail and knowledge of jewelry and watches is preferred. Flexibility in working hours, including weekends, is essential.

Qualifications

• Excellent organization and time management skills.
• Ability to remain calm under pressure and adapt to changing requests.
• Professional polished appearance is required.

Responsibilities

• Greet clients and answer phones in a prompt, professional manner.
• Process sales transactions and service orders promptly.
• Provide excellent customer service in person and on the phone.
• Assist in daily opening or closing procedures.

Skills

Excellent people skills

Polished verbal ability

Guest service

Computer proficiency

Collaboration

Tools

Microsoft Office

Job description

A luxury jewelry company in New York is seeking an enthusiastic Administrative Assistant to support the sales team. The role requires excellent people skills, polished verbal communication, and a professional appearance. Responsibilities include greeting clients, processing sales transactions, and providing exemplary customer service in a fast-paced retail environment. Experience in luxury retail and knowledge of jewelry and watches is preferred. Flexibility in working hours, including weekends, is essential.