Administrative Assistant

Jacob & Co; New York (NY); On-site; USD 45,000 - 60,000; Full time

Job summary

A luxury jewelry company in New York is seeking an enthusiastic Administrative Assistant to support the sales team. The role requires excellent people skills, polished verbal communication, and a professional appearance. Responsibilities include greeting clients, processing sales transactions, and providing exemplary customer service in a fast-paced retail environment. Experience in luxury retail and knowledge of jewelry and watches is preferred. Flexibility in working hours, including weekends, is essential.

Qualifications

• Excellent organization and time management skills.
• Ability to remain calm under pressure and adapt to changing requests.
• Professional polished appearance is required.

Responsibilities

• Greet clients and answer phones in a prompt, professional manner.
• Process sales transactions and service orders promptly.
• Provide excellent customer service in person and on the phone.
• Assist in daily opening or closing procedures.

Skills

Excellent people skills

Polished verbal ability

Guest service

Computer proficiency

Collaboration

Tools

Microsoft Office

Job description

Jacob & Co. is seeking an enthusiastic individual to be an Administrative Assistant to our sales team. Candidates should have excellent people skills. The best applicants will have polished verbal ability with an outgoing personality, excel in guest service, computer proficiency and be a collaborator.

Responsibilities

• Must have the ability to remain calm under pressure and adapt to changing requests.
• Must maintain a positive work attitude, especially with shifting priorities.
• Must be meticulous, have excellent organization and time management skills.
• Must have experience with Microsoft Office.
• Extreme professionalism working with all levels of an organization, collaborator.
• Greet our clients and answer our phones in a prompt, professional and polite manner as part of our team.
• Process sales transactions, service orders promptly; keep work organized.
• Provide excellent customer service in person and on the phone.
• Assist in daily opening or closing procedures for store consistent with policy and procedure.
• This position always requires a professional polished appearance.
• Demonstrated excellent customer service and communication skills and Retail and/or customer service experience preferred.
• General office and fast paced retail store environment.
• Working hours will require flexibility. Work Saturdays if needed.

Industry Experience

• Previous experience in luxury retail (2-4 years)
• Jewelry and Watch knowledge and experience a must (2-4 years)