Luxury Jewelry Sales Manager: Lead & Elevate Clients

Fourth Floor; New York (NY); On-site; USD 110,000 - 130,000; Full time

Job summary

A luxury jewelry boutique in New York City is seeking a Sales Manager who will oversee sales operations, client services, and inventory management. The ideal candidate will have extensive experience in luxury retail, particularly in fine jewelry and gemstones, and a strong customer service orientation. Responsibilities include leading sales staff, maintaining client satisfaction, and developing strategies to enhance the shopping experience. Compensation is competitive, ranging from $110k to $130k plus bonuses.

Qualifications

• Fine jewelry, diamond, and gemstone knowledge is a must.
• Luxury retail experience in a similar role.
• Passion for jewelry/fashion.
• Customer service-oriented with business management knowledge.
• Strong organizational skills.
• Excellent communication and interpersonal skills.
• Ability to work a Tuesday-Saturday schedule.

Responsibilities

• Demonstrate strong leadership skills with deliberate decision-making.
• Contribute creative ideas to increase sales and improve client experience.
• Manage and develop sales team members in various aspects.
• Maintain excellent customer relationships and adherence to procedures.
• Meet sales goals through training and mentorship.
• Ensure high levels of client satisfaction.

Skills

Leadership skills

Relationship selling

Product knowledge

Customer service orientation

Organizational skills

Communication skills

Job description

A luxury jewelry boutique in New York City is seeking a Sales Manager who will oversee sales operations, client services, and inventory management. The ideal candidate will have extensive experience in luxury retail, particularly in fine jewelry and gemstones, and a strong customer service orientation. Responsibilities include leading sales staff, maintaining client satisfaction, and developing strategies to enhance the shopping experience. Compensation is competitive, ranging from $110k to $130k plus bonuses.