Luxury Restaurant Supervisor | Elevate Guest Experience

Kerzner International; San Jose (CA); On-site; USD 55,000 - 70,000; Full time

Job summary

Kerzner International in San Jose is seeking a Restaurant Supervisor to ensure exceptional dining experiences that reflect the highest standards of luxury hospitality. The role involves overseeing daily restaurant operations and maintaining compliance with service standards.

You will train and mentor the team, ensuring operational discipline and guest satisfaction. Successful candidates will have a strong hospitality leadership background and a passion for guest experiences, with at least 2 years of supervisory experience in luxury settings.

Qualifications

• Minimum 2 years of supervisory experience in luxury hotel restaurants or five-star properties.
• Strong knowledge of Forbes LQA standards and FSMS protocols in luxury hospitality.
• Intermediate to advanced English proficiency.
• Proven leadership ability with experience managing and motivating multicultural teams.

Responsibilities

• Lead and supervise the daily restaurant operation, ensuring exceptional standards in service, safety, cleanliness, and presentation.
• Train, mentor, and continuously develop team members to uphold luxury service standards.
• Deliver and ensure personalized, anticipatory service, resolving guest concerns professionally.

Skills

Hospitality leadership

Team development

Service delivery

Operational discipline

Food safety standards

Tools

Alice

Micros

7Rooms

Job description

Kerzner International in San Jose is seeking a Restaurant Supervisor to ensure exceptional dining experiences that reflect the highest standards of luxury hospitality. The role involves overseeing daily restaurant operations and maintaining compliance with service standards.

You will train and mentor the team, ensuring operational discipline and guest satisfaction. Successful candidates will have a strong hospitality leadership background and a passion for guest experiences, with at least 2 years of supervisory experience in luxury settings.