Front Desk Supervisor – Luxury Resort Leader

Crescent Hotels & Resorts; Bahia Shores (FL); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Competetive compensation

Marriott travel discounts

Career growth opportunities

Dynamic team culture

Job summary

Crescent Hotels & Resorts is looking for a Front Desk Supervisor at The Luce Hotel in Saint Petersburg, FL. This role involves overseeing daily operations, ensuring outstanding guest service, and leading a dedicated team. The ideal candidate will thrive in a fast-paced resort environment with a commitment to exceptional hospitality.

The role offers competitive compensation, Marriott travel discounts, career growth opportunities, and a dynamic team culture. Join us to help create unforgettable guest experiences.

Qualifications

• Minimum one year of Front Desk, Guest Services, or hospitality supervisory experience preferred.
• Strong leadership, communication, and guest relations skills.
• Ability to resolve guest concerns with professionalism and empathy.

Responsibilities

• Supervise daily Front Desk operations and ensure exceptional guest service standards.
• Lead, coach, and support Front Desk Agents to achieve service and performance goals.
• Assist with guest arrivals, departures, room assignments, and special requests.

Skills

Leadership

Guest relations

Communication skills

Organizational skills

Multitasking

Tools

Hotel property management systems

Microsoft Office

Job description

Crescent Hotels & Resorts is looking for a Front Desk Supervisor at The Luce Hotel in Saint Petersburg, FL. This role involves overseeing daily operations, ensuring outstanding guest service, and leading a dedicated team. The ideal candidate will thrive in a fast-paced resort environment with a commitment to exceptional hospitality.

The role offers competitive compensation, Marriott travel discounts, career growth opportunities, and a dynamic team culture. Join us to help create unforgettable guest experiences.