Luxury Resort Reservations Sales Agent

Ultipro; Wanship (UT); On-site; USD 38,000 - 52,000; Full time

Job summary

The Lodge at Blue Sky, Auberge Collection, a luxury resort located near Park City, Utah, seeks a Reservations Sales Agent who will curate bespoke guest experiences and manage reservations with grace and sophistication.

Ideal candidates have a minimum of two years in hospitality or reservations, strong sales and phone skills, and the ability to collaborate across teams while upselling resort offerings. On-site role in Utah, with focus on delivering unparalleled service.

Qualifications

• Two years in a hospitality, spa, or reservations position.
• Ability to create professional business letter correspondence.
• Gracious people and sales skills with excellent phone manner.

Responsibilities

• Create personalized guest reservation experiences by inputting guest information and preferences.
• Respond to inquiries regarding reservations, pricing, and offers.
• Maintain knowledge of resort facilities, services, rates, packages, and local attractions.
• Assist with guest issue resolution and cross-department collaboration to exceed expectations.
• Ensure accurate and efficient billing and financial transactions for guests.
• Upsell services and offerings to educate guests on property offerings.

Skills

Guest service

Sales skills

Phone etiquette

Teamwork

Tools

OPERA Cloud

Revinate

Job description

The Lodge at Blue Sky, Auberge Collection, a luxury resort located near Park City, Utah, seeks a Reservations Sales Agent who will curate bespoke guest experiences and manage reservations with grace and sophistication.

Ideal candidates have a minimum of two years in hospitality or reservations, strong sales and phone skills, and the ability to collaborate across teams while upselling resort offerings. On-site role in Utah, with focus on delivering unparalleled service.