Luxury Resort Housekeeping Supervisor

Blackberry Farm; Walland (TN); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

Travel perks

Property benefits

Tuition reimbursement

Paid time off

Health insurance

Flexible spending accounts

401k with profit sharing

Job summary

Blackberry Farm in Walland, TN is seeking a Front Office/Housekeeping Shift Supervisor to lead the team on evening shifts after managers depart. You’ll maintain a positive mood, review room make-ups, turnovers, and guest requests while ensuring 5-star standards.

The role requires a high school diploma, hospitality experience, and basic computer skills in Outlook, Word and Excel. You will work weekends and holidays as scheduled and partner with the front desk to coordinate guest needs.

Qualifications

• High School diploma or equivalent required.
• Hospitality experience preferred.
• Must be able to stand for long periods, lift up to 50 lbs, and work outdoors.

Responsibilities

• Run day-to-day reports for the team and clarify reports as needed.
• Hold lineups covering guest rooms, turnovers, make-ups, and check-ins.
• Coordinate in-room guest requests and ensure guest satisfaction.
• Review groups in house and ensure needs are met.
• Inspect common areas daily and supervise room make-ups and turnovers.
• Load stocker cart with daily supplies and assist with cleaning check-out / turndown rooms.
• Assist with quarterly inventories and complete mid/end-year reviews.

Skills

Leadership

Team management

Communication

Basic computer skills

Microsoft Outlook

Microsoft Word

Microsoft Excel

Education

High School diploma or equivalent

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

Blackberry Farm in Walland, TN is seeking a Front Office/Housekeeping Shift Supervisor to lead the team on evening shifts after managers depart. You’ll maintain a positive mood, review room make-ups, turnovers, and guest requests while ensuring 5-star standards.

The role requires a high school diploma, hospitality experience, and basic computer skills in Outlook, Word and Excel. You will work weekends and holidays as scheduled and partner with the front desk to coordinate guest needs.