Luxury Resort Concierge: Guest Experience & Reservations

Troon International; Kissimmee (FL); On-site; USD 30,000 - 45,000; Full time

Job summary

A resort and hospitality company in Kissimmee, Florida, seeks a Concierge to manage member journeys and provide exceptional service. This role involves promoting resort facilities, coordinating member requests, and maintaining a professional standard in interactions. Candidates should have a high school diploma or equivalent and a commitment to reliable attendance. This position presents a unique opportunity to deliver superior service in a dynamic hospitality environment.

Qualifications

• High school diploma or GED; or related experience and/or training.
• Commitment to regular and reliable attendance.

Responsibilities

• Manage the member journey, attending to member reservation requests.
• Promote the resort's facilities and area attractions.
• Provide information about special events within the resort and surrounding area.
• Assist members with various services and coordinate special arrangements.
• Maintain professional standards including appearance and communication.

Education

High school diploma or GED

Related experience and/or training

Job description

A resort and hospitality company in Kissimmee, Florida, seeks a Concierge to manage member journeys and provide exceptional service. This role involves promoting resort facilities, coordinating member requests, and maintaining a professional standard in interactions. Candidates should have a high school diploma or equivalent and a commitment to reliable attendance. This position presents a unique opportunity to deliver superior service in a dynamic hospitality environment.