Luxury Resort Community Manager

The Westin Riverfront Resort & Spa; Avon (CO); On-site; USD 100,000 - 120,000; Full time

Benefits offered by this job

Paid Time Off

Paid Sick Time

Health Insurance

Dental Insurance

Vision Insurance

Disability & Life Insurance

401(K) with company match

Career Development Trainings

Perk Spot access

Sabbatical Program

Employee Assistance Program

Job summary

East West Hospitality is seeking a Community Association Manager to lead the Mauna Lani Resort Association on the Kohala Coast, HI. This high-impact role shapes day‑to‑day experience for owners and residents while leading people, operations, and partnerships that keep a premier resort community running at its best.

You will oversee governance, budgeting, and long‑term planning, partnering with the Board and stakeholders to deliver exceptional service and asset stewardship in a world-class

Qualifications

• Significant leadership experience in community association management, luxury resort operations, master-planned communities, residential property management, hospitality, or closely related environments.
• Experience working directly with Boards of Directors, homeowners, and stakeholders to move complex priorities forward.
• Strong financial acumen including budgeting, financial statement review, expense management, forecasting, and capital planning.
• Proven track record managing vendors, contracts, facilities, infrastructure, and significant community assets with a proactive, solutions-oriented approach.
• Leadership presence to build teams, develop people, and foster a professional, service-focused culture.
• Bachelor’s degree in business administration, hospitality, community association management, real estate, or related field; credential CMCA/AMS/PCAM preferred.
• Licensing: active Hawaiʻi Real Estate Broker License; travel across Mauna Lani community as needed.

Responsibilities

• Lead day-to-day operations of the Mauna Lani Resort Association as East West Hospitality’s senior on-site representative and primary operating partner to the Board.
• Set the standard for service, accountability, and operational excellence while staying visible and engaged throughout the community.
• Build a strong, collaborative relationship with the Board and provide operational insight for decision-making.
• Guide the consistent implementation of Board direction, governing documents, policies, rules, and regulations while keeping priorities moving forward.
• Develop and manage the Association’s annual operating budget and long-term financial priorities with stakeholders.
• Monitor expenditures, contracts, assessments, reserves, and resources ensuring responsible stewardship.
• Oversee maintenance and long-term care of common areas, facilities, infrastructure, and shoreline properties.
• Stay ahead of maintenance needs through inspections, preventive programs, and proactive planning.

Skills

Leadership experience

Community association mgmt

Hospitality operations

Residential property mgmt

Board communication

Financial acumen

Vendor/Contract mgmt

Team development

Education

Bachelor's degree in related field

CMCA/AMS/PCAM credential preferred

Job description

East West Hospitality is seeking a Community Association Manager to lead the Mauna Lani Resort Association on the Kohala Coast, HI. This high-impact role shapes day‑to‑day experience for owners and residents while leading people, operations, and partnerships that keep a premier resort community running at its best.

You will oversee governance, budgeting, and long‑term planning, partnering with the Board and stakeholders to deliver exceptional service and asset stewardship in a world-class