Luxury Residential Experience Lead

bushburgpropertiesinc; New York (NY); On-site; USD 65,000 - 90,000; Full time

Job summary

Bushburg Properties Inc. in New York City seeks a Lifestyle Manager to elevate the resident experience across our luxury properties. You will design and oversee events, amenity programming, and resident activities that foster community and exceptional service.

Work with on-site teams to manage calendars, vendor relationships, and budgets. You’ll visit properties regularly to ensure spaces are inviting and well maintained, delivering high-touch experiences that reflect each property's unique

Qualifications

• 2+ years of experience in lifestyle management or related field.
• Experience planning events or community programming.
• Strong customer service and relationship-building skills.
• Excellent organizational and communication skills.
• Ability to manage multiple properties, events, and projects concurrently.
• Experience working with vendors and managing event-related expenses.

Responsibilities

• Plan and coordinate resident events, activities, and experiences throughout the year.
• Create programming that encourages resident engagement and builds a strong sense of community.
• Develop events such as fitness classes, wellness programs, social gatherings, holiday events, workshops, and other resident experiences.
• Gather resident feedback and use it to improve programming and services.
• Help create a welcoming, high-touch experience for residents.
• Work closely with property management teams to ensure amenity spaces are well maintained, organized, and operating at a high standard.
• Help develop and maintain amenity schedules, programming calendars, and operating procedures.
• Identify opportunities to improve amenities, services, and resident offerings.
• Visit properties regularly to evaluate the resident experience and identify areas for improvement.
• Manage the planning and execution of resident events from concept through completion.
• Coordinate event logistics, including vendors, catering, entertainment, activities, setup, and cleanup.
• Maintain a portfolio-wide calendar of resident events and lifestyle programming.
• Develop creative and cost-effective events that reflect the personality of each property.
• Build and maintain relationships with event, wellness, hospitality, and amenity vendors.
• Request and compare vendor proposals and negotiate pricing when appropriate.
• Track event and programming expenses and work within established budgets.
• Identify opportunities to improve the quality and value of resident programming.
• Partner with Resident Managers, Property Managers, Concierge teams, and other on-site staff to deliver a consistent resident experience.
• Share best practices and provide guidance on resident engagement and programming.
• Support property teams with event planning and resident communication.
• Help ensure the company's service and hospitality standards are consistently maintained.

Skills

Lifestyle management

Resident experience

Event planning

Vendor relations

Customer service

Organization

Communication

Multi-property coordination

Attention to detail

Service-oriented

Tools

Microsoft Office

Google Workspace

Job description

Bushburg Properties Inc. in New York City seeks a Lifestyle Manager to elevate the resident experience across our luxury properties. You will design and oversee events, amenity programming, and resident activities that foster community and exceptional service.

Work with on-site teams to manage calendars, vendor relationships, and budgets. You’ll visit properties regularly to ensure spaces are inviting and well maintained, delivering high-touch experiences that reflect each property's unique