Luxury Assistant Manager

Kromer Investments, Inc.; Indiana (PA); On-site; USD 52,000 - 72,000; Full time

Benefits offered by this job

Housing discount 30%

Health Benefits (medical, vision, dent

Paid holidays

Sick days

Personal Time Off Hours

Tuition reimbursement

401K plan

Job summary

Kromer Investments, Inc. seeks a Luxury Assistant Manager to support the daily operations of a high-end residential community and deliver an exceptional resident experience. This role emphasizes hospitality, leadership, and proactive service to residents and guests.

You will assist with leasing, inspections, budgeting, and vendor coordination while upholding luxury standards and safety compliance in a premium setting.

Qualifications

• 2+ years of property management, luxury residential, or hospitality experience.
• Strong leadership, communication, and organizational skills.
• Exceptional customer service and attention to detail.
• Professional presence with a luxury hospitality mindset.

Responsibilities

• Support daily property operations, leasing, resident relations, and administrative functions.
• Deliver personalized, professional, and responsive service to residents and guests.
• Assist with team leadership, staff training, scheduling, and performance.
• Conduct property inspections to ensure luxury standards are met.
• Assist with budgeting, financial reporting, collections, and expense management.
• Coordinate with vendors, maintenance, and service providers to ensure timely completion of work.
• Handle resident concerns and escalated issues with professionalism and discretion.
• Support resident retention, events, and community engagement initiatives.
• Ensure compliance with company policies, safety standards, and applicable regulations.

Skills

Property management

Leadership

Customer service

Attention to detail

Luxury hospitality mindset

Tools

RealPage

Job description

September 18, 2026 | Category: Uncategorized

The Luxury Assistant Manager supports the Property Manager in overseeing the daily operations of a luxury residential community while delivering an exceptional, hospitality-driven resident experience.

Key Responsibilities

• Support daily property operations, leasing, resident relations, and administrative functions.


• Deliver personalized, professional, and responsive service to residents and guests.


• Assist with team leadership, staff training, scheduling, and performance.


• Conduct property inspections to ensure the community consistently meets luxury standards.


• Assist with budgeting, financial reporting, collections, and expense management.


• Coordinate with vendors, maintenance, and service providers to ensure quality and timely completion of work.


• Handle resident concerns and escalated issues with professionalism and discretion.


• Support resident retention, events, and community engagement initiatives.


• Ensure compliance with company policies, safety standards, and applicable regulations.

Qualifications

• 2+ years of property management, luxury residential, or hospitality experience.


• Strong leadership, communication, and organizational skills.


• Exceptional customer service and attention to detail.


• Professional presence with a luxury hospitality mindset.


• Proficiency with property management software such as RealPage. (preferred)

Benefits

• 30% housing discount


• Health Benefits (medical, vision, dental)


• Paid holidays


• Sick days


• Personal Time Off Hours


• Tuition reimbursement


• 401K plan