Luxury Residential Concierge — Front Desk & Guest Services

Building and Land Technology; Stamford (CT); Presencial; USD 35.000 - 50.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive Pay

Medical Insurance

Vision Plan

401k Plan

Life Insurance

Paid Vacation

Paid Holidays

Tuition Reimbursement

Descripción de la vacante

Building and Land Technology (BLT) is seeking an outgoing, customer-service oriented Concierge to join our property management team in Stamford. This full-time role focuses on delivering superior service to residents, guests, and vendors with a commitment to company policies and procedures.

The Concierge will manage front desk operations, assist with move-ins/outs, register visitors, coordinate services, and support event planning while maintaining a welcoming environment.

Formación

• 1+ year experience as a concierge, or 2+ years’ experience in a hospitality role.
• Must demonstrate commitment to deliver outstanding customer service.
• Self-motivated, trustworthy, and works with limited supervision.
• Ability to set priorities, handle multiple tasks, and meet deadlines.
• Strong interpersonal and communication skills.

Responsabilidades

• Oversees the provision of all services at the front desk of the luxury residential building.
• Promptly answers phone calls, requests, and concerns, while responding to all resident inquiries in a professional and timely manner.
• Assists residents with move-in and move-out procedures.
• Welcomes residents, guests, and vendors; ensures visitors are properly registered.
• Adheres to emergency key procedures and manages key insurance policy.
• Provides and coordinates resident services including package handling, dry cleaning, event planning, local directions, and courtesy calls.
• Performs additional tasks and clerical duties as assigned by supervisor.

Conocimientos

Customer service

Interpersonal skills

Multitasking

Educación

High school diploma/GED

College education preferred

Herramientas

Microsoft Office

Descripción del empleo

Building and Land Technology (BLT) is seeking an outgoing, customer-service oriented Concierge to join our property management team in Stamford. This full-time role focuses on delivering superior service to residents, guests, and vendors with a commitment to company policies and procedures.

The Concierge will manage front desk operations, assist with move-ins/outs, register visitors, coordinate services, and support event planning while maintaining a welcoming environment.