Luxury Residential Building Superintendent | On-Site Ops

Automatic Data Processing, Inc.; Boston (MA); On-site; USD 39,000 - 48,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life and AD&D insurance

Voluntary life and AD&D insurance

401(k) Profit Sharing Plan

Paid time off

11 paid holidays

Employee Assistance Program

Employee referral bonus

Mobile phone reimbursement

Luxury residential environment

Job summary

Mediate Management Company, Inc. in Boston seeks a hands-on Building Superintendent for a premier luxury residential development.

You will oversee day-to-day operations, coordinate maintenance, and ensure a safe, clean, welcoming environment for residents and visitors. The role requires knowledge of plumbing, electrical, carpentry and general maintenance; strong organizational skills; ability to work independently; and excellent communication with residents, management, and contractors.

Qualifications

• General knowledge of plumbing, heating, electrical systems, carpentry, painting.
• Experience in building maintenance, property operations, custodial services, or similar hands-on role.
• Ability to perform general repairs and identify maintenance issues and when specialized contractors are needed.
• Experience cleaning and maintaining residential, commercial, or other facilities.
• Strong organizational skills and ability to work independently with minimal supervision.
• Basic computer proficiency, including Microsoft Outlook and the ability to enter timecards through ADP.
• Effective verbal and written communication skills, including documenting building activities.
• Professional and courteous approach to resident concerns and day-to-day interactions.
• Ability to establish positive working relationships with residents, management, employees, contractors, vendors, and the public.
• Dependable, punctual, honest, and proactive with attention to detail.
• Experience overseeing cleaning personnel, security staff, vendors, or contractors is preferred.
• Ability to prioritize multiple tasks and stay calm during emergencies.

Responsibilities

• Serve as primary on-site contact between the building and Property Manager.
• Maintain a daily log of building activities, maintenance needs, and incidents.
• Coordinate and monitor contractors and vendors performing work on-site.
• Respond promptly to emergencies, maintenance concerns, and tenant service requests.
• Complete and submit daily timecards.
• Monitor security camera systems and review surveillance footage.
• Maintain cleanliness and overall presentation of the property.
• Report accidents and incidents to the Property Manager.
• Coordinate snow and ice removal to keep access safe.
• Identify and address building maintenance and repair needs.
• Ensure building systems and common areas remain safe and functional.

Skills

Plumbing knowledge

Electrical systems

Carpentry

Painting

Maintenance experience

Organization skills

Independent work

Verbal communication

Written communication

Resident/customer service

Dependable and punctual

Outdoor work readiness

Tools

ADP timecards

Microsoft Outlook

Job description

Mediate Management Company, Inc. in Boston seeks a hands-on Building Superintendent for a premier luxury residential development.

You will oversee day-to-day operations, coordinate maintenance, and ensure a safe, clean, welcoming environment for residents and visitors. The role requires knowledge of plumbing, electrical, carpentry and general maintenance; strong organizational skills; ability to work independently; and excellent communication with residents, management, and contractors.