Building Superintendent - Luxury Residential Property

Automatic Data Processing, Inc.; Boston (MA); On-site; USD 39,000 - 48,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life and AD&D insurance

Voluntary life and AD&D insurance

401(k) Profit Sharing Plan

Paid time off

11 paid holidays

Employee Assistance Program

Employee referral bonus

Mobile phone reimbursement

Luxury residential environment

Job summary

Mediate Management Company, Inc. in Boston seeks a hands-on Building Superintendent for a premier luxury residential development.

You will oversee day-to-day operations, coordinate maintenance, and ensure a safe, clean, welcoming environment for residents and visitors. The role requires knowledge of plumbing, electrical, carpentry and general maintenance; strong organizational skills; ability to work independently; and excellent communication with residents, management, and contractors.

Qualifications

• General knowledge of plumbing, heating, electrical systems, carpentry, painting.
• Experience in building maintenance, property operations, custodial services, or similar hands-on role.
• Ability to perform general repairs and identify maintenance issues and when specialized contractors are needed.
• Experience cleaning and maintaining residential, commercial, or other facilities.
• Strong organizational skills and ability to work independently with minimal supervision.
• Basic computer proficiency, including Microsoft Outlook and the ability to enter timecards through ADP.
• Effective verbal and written communication skills, including documenting building activities.
• Professional and courteous approach to resident concerns and day-to-day interactions.
• Ability to establish positive working relationships with residents, management, employees, contractors, vendors, and the public.
• Dependable, punctual, honest, and proactive with attention to detail.
• Experience overseeing cleaning personnel, security staff, vendors, or contractors is preferred.
• Ability to prioritize multiple tasks and stay calm during emergencies.

Responsibilities

• Serve as primary on-site contact between the building and Property Manager.
• Maintain a daily log of building activities, maintenance needs, and incidents.
• Coordinate and monitor contractors and vendors performing work on-site.
• Respond promptly to emergencies, maintenance concerns, and tenant service requests.
• Complete and submit daily timecards.
• Monitor security camera systems and review surveillance footage.
• Maintain cleanliness and overall presentation of the property.
• Report accidents and incidents to the Property Manager.
• Coordinate snow and ice removal to keep access safe.
• Identify and address building maintenance and repair needs.
• Ensure building systems and common areas remain safe and functional.

Skills

Plumbing knowledge

Electrical systems

Carpentry

Painting

Maintenance experience

Organization skills

Independent work

Verbal communication

Written communication

Resident/customer service

Dependable and punctual

Outdoor work readiness

Tools

ADP timecards

Microsoft Outlook

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Building Superintendent - Luxury Residential Property

Full-Time Manual Labor Boston, MA, US

30+ days ago Requisition ID: 1136

Salary Range: $28.00 To $35.00 Hourly

About Us

Mediate Management Company, Inc. is an established and growing property management company with 40 years of experience managing luxury residential buildings and commercial properties throughout the Greater Boston area. We are seeking a dependable, hands-on, and service-oriented Building Superintendent to join our team at a premier luxury residential development.

Our diverse portfolio reflects our commitment to quality, responsive service, and strong communities. As Building Superintendent, you will play an important role in the day-to-day operation of the property, ensuring the building is well-maintained, safe, clean, and welcoming for residents, guests, and visitors. This is an excellent opportunity for someone who takes pride in their work, enjoys solving problems, and wants to contribute to a high-quality residential environment.

Duties and Responsibilities

Duties include, but are not limited to:

• Serve as the primary on-site contact between the building and Property Manager.
• Maintain a daily log of building activities, maintenance needs, and incidents.
• Coordinate and monitor contractors and vendors performing work on-site.
• Respond promptly to emergencies, maintenance concerns, and tenant service requests.
• Complete and submit daily timecards.
• Monitor security camera systems and review surveillance footage as needed.
• Maintain the cleanliness, appearance, and overall presentation of the property.
• Report accidents, slips, and falls promptly and submit incident reports to the Property Manager.
• Coordinate snow and ice removal to maintain safe access to the property.
• Identify, report, and address building maintenance and repair needs.
• Help ensure building systems and common areas remain safe, functional, and presentable.

Job Requirements

• General knowledge of plumbing, heating, electrical systems, carpentry, painting, and routine building maintenance.
• Previous experience in building maintenance, property operations, custodial services, or a similar hands‑on role.
• Ability to perform general repairs, identify maintenance issues, and determine when specialized contractors are needed.
• Experience cleaning and maintaining residential, commercial, or other facilities.
• Strong organizational skills and the ability to work independently with minimal supervision.
• Basic computer proficiency, including Microsoft Outlook and the ability to enter timecards through ADP.
• Effective verbal and written communication skills, including the ability to follow instructions and document building activities.
• Professional and courteous approach to resident concerns, challenging requests, and day‑to‑day interactions.
• Ability to establish positive working relationships with residents, management, employees, contractors, vendors, and the public.
• Dependable, punctual, honest, and proactive, with a strong sense of responsibility and attention to detail.
• Experience overseeing cleaning personnel, security staff, vendors, or contractors is preferred.
• Ability to prioritize multiple tasks, remain calm during emergencies, and work effectively in a busy residential environment.
• Willingness to work outdoors in varying weather conditions, including snow and ice removal from driveways, sidewalks, and steps.
• Ability to lift, carry, or move objects weighing up to 25 pounds without assistance.
• Satisfactory completion of required background and credit checks.

Compensation and Benefits

• Competitive hourly compensation of $28.00–$35.00, depending on experience.
• Health insurance effective on the first day of employment.
• Company‑paid dental insurance effective on the first day of employment.
• Vision insurance.
• Company‑paid life and AD&D insurance.
• Voluntary life and AD&D insurance options.
• 401(k) Profit Sharing Plan with company match through Cuna Mutual.
• Competitive paid time off package.
• 11 paid holidays.
• Employee Assistance Program (EAP) available to employees and family members.
• Employee referral bonus program.
• Monthly mobile phone reimbursement.
• Opportunity to work in a professional, well‑managed luxury residential environment.

Join Our Team

At Mediate Management Company, Inc., we value dependable team members who take initiative, solve problems, and care about the communities they serve. If you have a hands‑on approach, a strong work ethic, and an interest in maintaining a high‑quality residential property, we encourage you to apply.

We appreciate your interest in employment with Mediate Management Company, Inc. Due to the volume of applications received, we may not be able to acknowledge every submission individually. All applications are reviewed carefully, and candidates whose qualifications best align with the position will be contacted regarding the next steps in the hiring process.