Luxury Residence Concierge — Resident Experience

Vi Living; Florida; On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Competitive pay

Exceptional benefits

Paid Time Off from day one

401k with company match

Paid maternity and paternity benefits

Tuition Reimbursement

Luxury work environment

Meaningful and rewarding work

Job summary

Vi Living is seeking a Concierge for the Aventura community to warmly welcome residents and guests, answer questions, and direct calls. You will monitor community systems and assist with simple resident needs, providing a friendly, professional experience.

Requirements include CPR and First Aid certifications or willingness to obtain them, plus strong communication and multitasking abilities in a fast-paced environment.

Qualifications

• Prior experience in a customer service environment.
• CPR and First Aid certifications are required or must be willing to obtain.
• Excellent oral communication skills including a clear speaking voice.
• Excellent organizational skills and ability to manage multiple tasks.
• Ability to handle stress and act with good judgment in emergencies.

Responsibilities

• Welcome and direct all residents and guests of the community.
• Answer resident questions and address simple needs.
• Monitor emergency response and other community systems.
• Receive and direct all incoming calls.

Skills

Customer service

Oral communication

Organizational skills

Stress management

CPR certification

First Aid certification

Job description

paid time off, tuition reimbursement, 401(k)

United States, Florida, Aventura

Oct 01, 2026

Overview

Vi is recognized as a Great Place to Work and one of Glassdoor's 100 Best Companies to work for. Learn from the best and accelerate your career with Vi.

What We Offer:

• Competitive pay
• Exceptional benefits
• Generous Paid Time Off - start accruing on day one
• 401k with company match
• Paid maternity and paternity benefits
• Award-winning training and development
• Tuition Reimbursement
• Luxury work environment
• Meaningful and rewarding work

Vi at Aventura is located at 19333 W. Country Club Drive, Aventura FL 33180

Responsibilities

Concierge

An opportunity exists on our highly accomplished resident services team to welcome and direct all residents and guests of the community. This selected candidate will answer resident questions; address simple resident needs, monitor the emergency response and other community systems, receive and direct all incoming calls.

Realistic Job Preview - Concierge

Qualifications

• Qualified applicants will preferably possess prior experience in a customer service environment.
• Current CPR and First Aid certifications are required or must be willing and able to become CPR and First Aid certified.

Additional requirements include:

• Excellent oral communication skills including a clear speaking voice.
• Excellent organizational skills and ability to manage multiple tasks.
• Ability to deal with stress and act responsibly with good judgment in an emergency situation.
• Ability to use a resident and customer- focused approach to problem solving.

This position requires compliance with Florida's Care Provider Background Screening process. Please see the Clearinghouse screening information here: https://info.flclearinghouse.com.

Pay Range

USD $21.00 - USD $21.00 /Hr.