Lux Concierge & Resident Experience Coordinator

Acqualina Resort & Residences on the Beach; Florida; On-site; USD 42,000 - 58,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

401K Program

Paid Holidays and Vacation

Complimentary Parking and Meals

Preferred Pricing on Food & Beverage,

Spa Treatments and Retail Purchases

Management Programs

Health and Wellness Fairs

Job summary

Acqualina Resort & Residences on the Beach in Sunny Isles Beach, FL, is seeking a Lifestyle Coordinator to support concierge operations and enhance resident experiences.

You’ll handle administrative tasks, plan events, coordinate services, and maintain resident communications while delivering five-star hospitality to residents and guests.

Strong English communication, organization, and familiarity with BuildingLink are preferred. Weekend availability is required.

Qualifications

• High school diploma or equivalent.
• Minimum 1 year of administrative or luxury hospitality experience.
• Strong written and verbal communication in English.
• Expertise in Microsoft Office Suite (Word, Excel, PowerPoint).
• Ability to manage time effectively and handle multiple priorities.
• Strong attention to detail, discretion, and organizational skills.
• Ability to maintain confidentiality and deliver five-star service.
• Experience handling resident and guest inquiries with professionalism.

Responsibilities

• Arrange lifestyle services (chauffeurs, housekeepers, yacht charters, private chefs, pet services, restaurants, reservations).
• Greet and assist residents, visitors and guests.
• Develop relationships with vendors to offer exclusive offers and services to residents.
• Plan, promote, and execute resident events, wellness activities, and social programming.
• Coordinate and manage bookings of private event spaces.
• Create monthly newsletters, resident communications, and promotional collateral.
• Promote local events and tailor recommendations to residents’ interests.
• Serve as on-site host or coordinator for community events and private functions.
• Propose monthly community events ideas within the assigned budget.
• Attend concierge industry networking events and share insights with the team.
• Assist with internal celebrations (birthdays, anniversaries, staff recognition events).
• Answer calls and emails promptly; follow up thoroughly, maintain calendars and coordinate meetings.

Skills

Written & verbal communication

Microsoft Office

Time management

Attention to detail

Discretion

Resident and guest inquiries handling

Education

High school diploma or equivalent

College degree in Hospitality or related field

Tools

BuildingLink-like system

Job description

Acqualina Resort & Residences on the Beach in Sunny Isles Beach, FL, is seeking a Lifestyle Coordinator to support concierge operations and enhance resident experiences.

You’ll handle administrative tasks, plan events, coordinate services, and maintain resident communications while delivering five-star hospitality to residents and guests.

Strong English communication, organization, and familiarity with BuildingLink are preferred. Weekend availability is required.