Luxury Reservations Specialist with Accommodation Included

Vilamendhoo Island Resort & Spa; Michigan; On-site; USD 18,000 - 30,000; Full time

Benefits offered by this job

Accommodation provided

Meals provided

Laundry service

Team activities

Job summary

Hurawalhi Maldives is seeking a passionate Reservations Agent to handle daily correspondence, inquiries and bookings. You will manage reservations, cancellations and changes in the PMS, and maintain up-to-date knowledge of room types, layouts, transport options and flight schedules.

Fluency in English is mandatory, with additional languages viewed as an advantage. Prior luxury resort experience and strong Opera knowledge are highly valued in this role.

Qualifications

• Fluency in written and spoken English is required.
• Minimum of 1 year experience in reservations.
• Experience in a luxury resort setting is preferred.
• Proven ability to respond to inquiries and manage bookings accurately.

Responsibilities

• Handles daily correspondence and responds to reservations inquiries and bookings.
• Processes reservations, cancellations and modifications in the property management system.
• Knowledge of room types, locations, layouts and transport options with accurate flight schedule information.
• Displays product knowledge with accuracy and confidence.
• Maintain systems and provide timely information to guests.

Skills

Fluent English

Reservation handling

Communication skills

Luxury resort experience

Tools

Opera PMS

Job description

Hurawalhi Maldives is seeking a passionate Reservations Agent to handle daily correspondence, inquiries and bookings. You will manage reservations, cancellations and changes in the PMS, and maintain up-to-date knowledge of room types, layouts, transport options and flight schedules.

Fluency in English is mandatory, with additional languages viewed as an advantage. Prior luxury resort experience and strong Opera knowledge are highly valued in this role.