Luxury Reservations Specialist - Curate Experiences

City of Lincoln; Pacific Grove (CA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health and wellness benefits

401(k) matching

Employee discounts

Golf privileges

Employee dining

Job summary

Pebble Beach Company seeks a Reservations Sales Agent to maximize sales to high-end luxury travelers. You will proactively follow up on leads and consistently deliver a Pebble Beach experience with exceptional service across rooms, golf, dining, spa, transportation, and activities.

This role requires a sales-driven mindset, luxury customer service, and strong communication skills to cross-sell across Pebble Beach properties. Prior experience in luxury hospitality and Excel pricing is a plus.

Qualifications

• Proven track record with sales in a results-oriented environment.

Responsibilities

• Maximize sales to high-end luxury travelers and proactively follow up on leads.
• Provide exceptional customer service to guests, planning and delivering a once-in-a-lifetime Pebble Beach experience.

Skills

Sales in a results-oriented env

Luxury call center experience

Exceptional communication

Sell world-class itineraries

Cross-sell across properties

Negotiate to maximize revenue

Customer service excellence

Decision making

Excel pricing skills

Willingness to perform additionaldut

Education

High school diploma or equivalent

Some college preferred

Tools

Microsoft Office Suite

Springer Miller Systems reservations software

Job description

Pebble Beach Company seeks a Reservations Sales Agent to maximize sales to high-end luxury travelers. You will proactively follow up on leads and consistently deliver a Pebble Beach experience with exceptional service across rooms, golf, dining, spa, transportation, and activities.

This role requires a sales-driven mindset, luxury customer service, and strong communication skills to cross-sell across Pebble Beach properties. Prior experience in luxury hospitality and Excel pricing is a plus.