Luxury Reservations Specialist

1 Hotel Kauai, L.L.C.; Hanalei (HI); On-site; USD 33,000 - 47,000; Full time

Job summary

Starwood Hotels is seeking an articulate Reservations Agent to join our Hawaii team. You will help guests plan their trips, make bookings, and provide on-the-spot solutions to ensure a smooth arrival and departure process.

If you love attention to detail and delivering stellar service, you’ll fit right in with our mission-driven team that values collaboration, sustainability, and guest satisfaction in a luxury hospitality environment.

Qualifications

• Minimum of 1 year of similar work experience in hotel operations or guest service.
• Ability to speak a secondary language is a plus.
• Strong attention to detail and ability to multitask in a fast-paced environment.

Responsibilities

• Handle guest reservations and provide on-the-spot solutions.
• Assist guests with arrival and departure, including airport transfers and luggage storage.

Skills

Guest service

Communication

Team player

Multitasking

Detail oriented

Job description

Starwood Hotels is seeking an articulate Reservations Agent to join our Hawaii team. You will help guests plan their trips, make bookings, and provide on-the-spot solutions to ensure a smooth arrival and departure process.

If you love attention to detail and delivering stellar service, you’ll fit right in with our mission-driven team that values collaboration, sustainability, and guest satisfaction in a luxury hospitality environment.