Guest Reservations Specialist – Oceanfront Hospitality

Sheraton-Kauai-Coconut-Beach-Resort; Kapaa (HI); On-site; USD 34,000 - 37,000; Full time

Benefits offered by this job

Medical Coverage

Dental & Vision

Teledoc

Medications

Pet Insurance

Hotel Discounts

Tuition Reimbursement

PTO

401K Match

Job summary

Sheraton Kauai Coconut Beach Resort in Hawaii is seeking a Reservations Agent to join our friendly team. You will deliver outstanding guest service and help guests book their stays, leveraging reservation software and strong communication to ensure a seamless experience.

The ideal candidate is energetic, detail-oriented, and capable of multitasking in a fast-paced environment. A passion for hospitality and a flexible schedule, including weekends and holidays, will help you thrive at our

Qualifications

• High school diploma or equivalent required.
• Previous hospitality or customer service experience preferred.
• Strong communication and interpersonal skills required.
• Ability to multitask in a fast-paced environment and maintain organization.
• Proficiency with reservation software and basic computer skills expected.

Responsibilities

• Provide exceptional customer service to guests and assist in booking their stay.
• Answer inquiries and manage reservations accurately and efficiently.

Skills

Customer service

Communication

Multitasking

Organization

Attention to detail

Positive attitude

Flexibility

Hospitality experience

Education

High school diploma or equivalent

Tools

Reservation software

Computer skills

Job description

Sheraton Kauai Coconut Beach Resort in Hawaii is seeking a Reservations Agent to join our friendly team. You will deliver outstanding guest service and help guests book their stays, leveraging reservation software and strong communication to ensure a seamless experience.

The ideal candidate is energetic, detail-oriented, and capable of multitasking in a fast-paced environment. A passion for hospitality and a flexible schedule, including weekends and holidays, will help you thrive at our