Luxury Private-Club Membership Director

London Bay; Florida; Vor Ort; USD 90.000 - 150.000; Vollzeit

Zusammenfassung

London Bay, a luxury homebuilder and developer, is seeking an experienced Membership Director to lead and grow a premier private club. You will manage the membership lifecycle from onboarding to renewal, oversee events and programming, and ensure a consistent member experience across golf, marina, dining, spa and preserve amenities.

The role demands ten-plus years of senior club leadership, a proven track record of membership growth, and excellence in member relations.

Qualifikationen

• Ten or more years leadership experience in premier private or member-owned clubs.
• A proven track record of increasing membership and participation.
• Experience working with General Managers, department heads, boards and committees.
• Experience recruiting, training, and developing professional and service teams.
• Familiarity with club CRM and membership software.

Aufgaben

• Drive membership growth, sales plans, pricing input, and waitlist management.
• Guide prospects from tour through joining with the residential sales team.
• Lead member tours of golf, marina, dining, spa, and preserve amenities.
• Build and nurture relationships with members and families from onboarding through renewal.
• Develop and execute events, leagues and programs to boost participation.
• Coordinate member communications, materials, and directory, and support governance.
• Hire, train and lead the membership team to London's Bay standards.
• Support the GM and leadership on member-experience strategy.

Kenntnisse

Leadership in private clubs

Membership growth

Relationship management

Staff development

CRM & membership software

Ausbildung

Bachelor's degree in Business, Hospitality, or related field

High School Diploma or GED

Tools

CRM software

Membership management systems

Jobbeschreibung

London Bay, a luxury homebuilder and developer, is seeking an experienced Membership Director to lead and grow a premier private club. You will manage the membership lifecycle from onboarding to renewal, oversee events and programming, and ensure a consistent member experience across golf, marina, dining, spa and preserve amenities.

The role demands ten-plus years of senior club leadership, a proven track record of membership growth, and excellence in member relations.