Luxury Poolside Server — Elevate Guest Experiences

Fairmont; Santa Monica (CA); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Discounted rates

Learning programs

Planet 21 CSR

Career growth

Hourly pay $16.90

Job summary

Fairmont Miramar Hotel & Bungalows in Santa Monica, CA is seeking a Pool Server to deliver exceptional poolside food and beverage service in a luxury setting. You will use your knowledge of menu items, beverages, and attentive service to create memorable guest experiences.

Reporting to the Food & Beverage leadership team, the role requires a positive attitude, strong communication, and the ability to multitask in a fast-paced outdoor environment; weekends/evenings/holidays may be required.

Qualifications

• Previous serving experience in a restaurant, resort, hotel, pool, beach club, or luxury hospitality environment preferred.
• Strong food, wine, cocktail, and beverage knowledge preferred.
• Excellent guest service, communication, and interpersonal skills.
• Ability to multitask and remain organized in a fast-paced environment.
• Strong attention to detail and commitment to service excellence.
• Ability to work effectively both independently and as part of a team.
• Flexible availability, including weekends, evenings, and holidays.
• RBS Certification preferred or required based on local regulations.

Responsibilities

• Provide exceptional, friendly, and attentive poolside food and beverage service.
• Take accurate food and beverage orders and process transactions through the POS system.
• Maintain thorough knowledge of menu offerings, beverages, cocktails, and daily specials.
• Anticipate guest needs and provide personalized recommendations to enhance the guest experience.
• Ensure timely delivery of food and beverages while maintaining presentation standards.
• Maintain cleanliness and organization of poolside service areas and workstations.
• Collaborate with Pool Attendants, Hosts, Bussers, Runners, and leadership to ensure seamless service.
• Monitor guest satisfaction and promptly address concerns to ensure a positive experience.
• Follow all food safety, sanitation, and responsible alcohol service standards.
• Support overall outlet operations and perform additional duties as assigned.

Skills

Guest service

Communication

Teamwork

Multitasking

Attention to detail

Education

RBS Certification

Job description

Fairmont Miramar Hotel & Bungalows in Santa Monica, CA is seeking a Pool Server to deliver exceptional poolside food and beverage service in a luxury setting. You will use your knowledge of menu items, beverages, and attentive service to create memorable guest experiences.

Reporting to the Food & Beverage leadership team, the role requires a positive attitude, strong communication, and the ability to multitask in a fast-paced outdoor environment; weekends/evenings/holidays may be required.