Lux Poolside Server – Elevate Beachfront Guest Experience

Accor Hotels; Santa Monica (CA); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Discounted rates

Training & Academies

Planet 21 CSR

Career growth

Pay rate: $16.90/hour

Job summary

Fairmont Miramar Hotel & Bungalows in Santa Monica is seeking a Pool Server to deliver exceptional poolside food and beverage service in a luxury setting. You will use product knowledge and guest-centric service to create memorable experiences by the pool in an outdoor environment.

Reporting to the Food & Beverage leadership team, you will stay knowledgeable on menu offerings, maintain service standards, and collaborate with hosts, attendants, and leadership to ensure seamless guest service.

Qualifications

• Previous serving experience in luxury hospitality preferred.
• Strong knowledge of beverages, wine, and cocktails.
• Excellent guest service, communication, and interpersonal skills.
• Ability to multitask and remain organized in a fast-paced environment.
• Flexible availability, including weekends, evenings, and holidays.
• Active Food Handler Certification required.
• RBS Certification preferred or required by local regulations.

Responsibilities

• Provide exceptional, friendly poolside food and beverage service.
• Take accurate food and beverage orders and process transactions through the POS system.
• Maintain thorough knowledge of menu offerings, beverages, cocktails, and daily specials.
• Anticipate guest needs and provide personalized recommendations to enhance the guest experience.
• Ensure timely delivery of food and beverages while maintaining presentation standards.
• Maintain cleanliness and organization of poolside service areas and workstations.
• Collaborate with Pool Attendants, Hosts, Bussers, Runners, and leadership to ensure seamless service.
• Monitor guest satisfaction and promptly address concerns to ensure a positive experience.
• Follow all food safety, sanitation, and responsible alcohol service standards.
• Support overall outlet operations and perform additional duties as assigned.

Skills

Guest service

Communication

Multitasking

Teamwork

Attention to detail

Education

Active Food Handler Certification

RBS Certification

Job description

Fairmont Miramar Hotel & Bungalows in Santa Monica is seeking a Pool Server to deliver exceptional poolside food and beverage service in a luxury setting. You will use product knowledge and guest-centric service to create memorable experiences by the pool in an outdoor environment.

Reporting to the Food & Beverage leadership team, you will stay knowledgeable on menu offerings, maintain service standards, and collaborate with hosts, attendants, and leadership to ensure seamless guest service.