Luxury Outlet Operations Leader

RH (Restoration Hardware); San Jose (CA); On-site; USD 90,000 - 130,000; Full time

Job summary

RH is seeking an Outlet Operations Leader in San Jose to develop a high-energy stock team and drive seamless store operations. You will partner with cross-functional teams to uphold safety standards, safeguard inventory accuracy, and deliver exceptional customer experiences.

Lead receipt, processing, and transition of merchandise from truck to storage and sales floor; monitor inventory metrics and timelines to drive continuous improvement.

Qualifications

• 2+ years of leadership experience in retail
• Analytical, problem-solving and decision-making skills
• Experience with inventory management systems
• Proficiency with Mac OS, iOS, Microsoft Office, Google apps
• Adaptable and resilient with a solutions-focused approach
• Flexible to work a dynamic schedule

Responsibilities

• Train the stock team on safety and inventory policies.
• Oversee receipt, processing, and transfer of merchandise to storage and sales floor.
• Safeguard inventory integrity and monitor metrics like accuracy and timelines.
• Direct release of products to third-party delivery partners and customers.
• Authorize destruction of MOS items per policy.
• Ensure customer and partner interactions meet service standards.

Skills

Leadership

Analytical skills

Problem solving

Decision making

Adaptability

Flexibility

Tools

Mac OS

iOS

Microsoft Office

Google Apps

Job description

RH is seeking an Outlet Operations Leader in San Jose to develop a high-energy stock team and drive seamless store operations. You will partner with cross-functional teams to uphold safety standards, safeguard inventory accuracy, and deliver exceptional customer experiences.

Lead receipt, processing, and transition of merchandise from truck to storage and sales floor; monitor inventory metrics and timelines to drive continuous improvement.