Outlet Operations Leader — Drive Inventory & Service

RH; San Rafael (CA); On-site; USD 90,000 - 120,000; Full time

Job summary

RH Outlets seeks an Outlet Operations Leader to build a high-energy stock team and drive operational excellence across receipt, storage, and sales floor processes. You will safeguard inventory accuracy, enforce safety protocols, and partner with cross-functional teams to deliver exceptional customer experiences.

The ideal candidate brings 2+ years of retail leadership, strong analytical skills, and proficiency with Mac OS, iOS, Microsoft Office, and Google Apps, enabling efficient inventory

Qualifications

• 2+ years of leadership experience in retail or operations.
• Strong analytical, problem-solving and decision-making skills.
• Proficiency with Mac operating systems, iOS devices, Microsoft Office and Google applications.
• Experience with inventory management systems and processes.

Responsibilities

• Train the stock team to uphold safety protocols and inventory policies.
• Oversee receipt, processing, and transitioning merchandise from truck to storage to sales floor.
• Safeguard inventory integrity and monitor metrics like accuracy and processing timelines.
• Direct release of product to third-party delivery partners and customers with high service standards.
• Authorize and manage destruction of MOS items per policy.
• Ensure interactions with customers and delivery partners reflect service standards.

Skills

Leadership

Analytical thinking

Problem solving

Adaptability

Team coordination

Scheduling

Tools

Mac OS

iOS

Microsoft Office

Google Apps

Job description

RH Outlets seeks an Outlet Operations Leader to build a high-energy stock team and drive operational excellence across receipt, storage, and sales floor processes. You will safeguard inventory accuracy, enforce safety protocols, and partner with cross-functional teams to deliver exceptional customer experiences.

The ideal candidate brings 2+ years of retail leadership, strong analytical skills, and proficiency with Mac OS, iOS, Microsoft Office, and Google Apps, enabling efficient inventory