Outlet Operations Lead: Inventory, Safety & Service

RH; San Jose (CA); On-site; USD 90,000 - 120,000; Full time

Job summary

RH Outlet Operations Leader sought to build a high-energy stock team and drive seamless store operations. You will partner with cross-functional teams to safeguard inventory accuracy, uphold safety standards, and deliver exceptional customer experiences.

Leading with accountability, you will oversee receiving, tagging, and movement of merchandise from truck to floor, while optimizing processes and performance metrics across shifts.

Qualifications

• 2+ years of leadership experience in retail, preferably home furnishings.
• Strong analytical, problem-solving, and decision-making skills.
• Experience with inventory management systems and processes.

Responsibilities

• Train the stock team to uphold safety protocols and inventory policies.
• Oversee receipt, processing, and transition of merchandise from truck to storage to sales floor.
• Safeguard inventory integrity by tagging merchandise and monitoring inventory metrics.
• Direct the release of product to third-party delivery partners and customers.
• Authorize and manage destruction of MOS items per policy.
• Ensure interactions with customers and delivery partners reflect service standards.

Skills

Leadership

Analytics

Problem solving

Inventory management

Adaptability

Scheduling flexibility

Tools

Mac OS

iOS devices

Microsoft Office

Google apps

Job description

RH Outlet Operations Leader sought to build a high-energy stock team and drive seamless store operations. You will partner with cross-functional teams to safeguard inventory accuracy, uphold safety standards, and deliver exceptional customer experiences.

Leading with accountability, you will oversee receiving, tagging, and movement of merchandise from truck to floor, while optimizing processes and performance metrics across shifts.