Luxury Multifamily Community Manager - Lead & Wow Residents

Dream Live Prosper Communities

Whitehall (Lehigh County)

On-site

USD 50,000 - 65,000

Full time

5 days ago
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Benefits offered by this job

PTO
Health/dental/vision/life insurance
401(k) matching
Rent discount
Learning/educational incentives
Volunteer Time Off
Well-being programs
Company events
Self-improvement/productivity tools
Incredible difference

Job summary

Dream Live Prosper Communities is seeking a Community Manager for our Lehigh Valley, PA portfolio. This full-time role involves managing multifamily properties, leading leasing and on-site teams, and coordinating with senior leadership to drive performance and resident satisfaction.

You will oversee leasing, applications, and marketing materials to maintain high occupancy, while mentoring Leasing Agents and ensuring accurate reporting.

Qualifications

  • 3+ years of experience in managing multiple direct reports.
  • Strong background in multi-year multifamily property management.
  • Excellent verbal and written communication skills.
  • Experience with Appfolio, G-suite, and Microsoft Office is a plus.

Responsibilities

  • Monitor leasing documents, data entry, and review renters insurance, utility transfers, move-ins, and file checklists.
  • Review and approve/decline applications, update Appfolio decisions, and execute all new leases.
  • Maintain up-to-date marketing materials for available units, ensuring 95% occupancy.
  • Assist with court appearances and handle notices.
  • Review and provide feedback on leads, tours, and follow-up activities.
  • Track leasing activity and provide detailed weekly, monthly, and quarterly performance data.
  • Host monthly leasing meetings, including reviewing challenges, incentives, availability, and bonuses.
  • Submit commissions for leasing agents by payroll cutoff dates.
  • Onboard, train, and mentor new Leasing Agents.
  • Review renewals and upcoming properties with the General Manager.
  • Assist with property inspections and communication with single-family teams.
  • Manage security deposit dispositions and attend required meetings.

Skills

Multifamily property management
People management
Communication
Budgeting/financial analysis
Leasing process

Tools

Appfolio
G-Suite
Microsoft Office

Job description

Dream Live Prosper Communities is seeking a Community Manager for our Lehigh Valley, PA portfolio. This full-time role involves managing multifamily properties, leading leasing and on-site teams, and coordinating with senior leadership to drive performance and resident satisfaction.

You will oversee leasing, applications, and marketing materials to maintain high occupancy, while mentoring Leasing Agents and ensuring accurate reporting.

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