Community Manager

Dream Live Prosper Communities; Whitehall (Lehigh County); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

PTO

Health/dental/vision/life insurance

401(k) matching

Rent discount

Learning/educational incentives

Volunteer Time Off

Well-being programs

Company events

Self-improvement/productivity tools

Incredible difference

Job summary

Dream Live Prosper Communities is seeking a Community Manager for our Lehigh Valley, PA portfolio. This full-time role involves managing multifamily properties, leading leasing and on-site teams, and coordinating with senior leadership to drive performance and resident satisfaction.

You will oversee leasing, applications, and marketing materials to maintain high occupancy, while mentoring Leasing Agents and ensuring accurate reporting.

Qualifications

• 3+ years of experience in managing multiple direct reports.
• Strong background in multi-year multifamily property management.
• Excellent verbal and written communication skills.
• Experience with Appfolio, G-suite, and Microsoft Office is a plus.

Responsibilities

• Monitor leasing documents, data entry, and review renters insurance, utility transfers, move-ins, and file checklists.
• Review and approve/decline applications, update Appfolio decisions, and execute all new leases.
• Maintain up-to-date marketing materials for available units, ensuring 95% occupancy.
• Assist with court appearances and handle notices.
• Review and provide feedback on leads, tours, and follow-up activities.
• Track leasing activity and provide detailed weekly, monthly, and quarterly performance data.
• Host monthly leasing meetings, including reviewing challenges, incentives, availability, and bonuses.
• Submit commissions for leasing agents by payroll cutoff dates.
• Onboard, train, and mentor new Leasing Agents.
• Review renewals and upcoming properties with the General Manager.
• Assist with property inspections and communication with single-family teams.
• Manage security deposit dispositions and attend required meetings.

Skills

Multifamily property management

People management

Communication

Budgeting/financial analysis

Leasing process

Tools

Appfolio

G-Suite

Microsoft Office

Job description

At DLP, we empower our General Managers to oversee the complexities of our multi-million dollar business, which includes the stewardship of our investments, residents, customers, and associates. This position extends beyond the conventional duties of a property manager, offering a comprehensive scope and a heightened level of accountability. As a Community Manager, you will engage directly with the senior executive team and your immediate supervisor, facilitating seamless communication regarding all facets of property operations.

Our dedication centers on providing a WOW experience for residents, owners, and employees, with a strong emphasis on excellence in rental processes, rent collection, resident retention, marketing, inspections, and revenue enhancement.

Dream Live Prosper Communities

Welcome to our luxury apartment communities, where residents indulge in resort-style amenities and enjoy unbeatable locations. Our properties feature spacious floor plans, modern finishes, and various community amenities, providing residents with the means to live their best lives. Join us in creating a WOW experience for residents as an integral part of the Dream Live Prosper Communities Team. Here’s to the good life.

About this opportunity:

• Location: Lehigh Valley, PA

• Compensation: $50,000 - $65,000 annually with bonus potential, depending on experience

• Position type: Full-time

  • This job requires a flexible schedule with varied work hours that may include weekends.

What we are looking for in a Community Manager Candidate:

• Strong background in multi-year multifamily property management.
• 3+ years of experience in managing multiple direct reports.
• Proven ability to drive positive results while embodying and promoting core values.
• Excellent verbal and written communication skills.
• Solid analytical skills, including working with income and financial statements.
• Demonstrated examples of change leadership and on-site project management responsibility.
• Empowerment, accountability, and a successful track record of achieving goals, driving performance, and developing team members.
• Experience with Appfolio, G-suite, and Microsoft Office is a plus.

What you will do as a Community Manager :

• Monitor leasing documents, data entry, and review renters insurance, utility transfers, move-ins, and file checklists.
• Review and approve/decline applications, update Appfolio decisions, and execute all new leases.
• Maintain up-to-date marketing materials for available units, ensuring 95% occupancy.
• Assist with court appearances and handle notices.
• Review and provide feedback on leads, tours, and follow-up activities.
• Track leasing activity and provide detailed weekly, monthly, and quarterly performance data.
• Host monthly leasing meetings, including reviewing challenges, incentives, availability, and bonuses.
• Submit commissions for leasing agents by payroll cutoff dates.
• Onboard, train, and mentor new Leasing Agents.
• Review renewals and upcoming properties with the General Manager.
• Assist with property inspections and communication with single-family teams.
• Manage security deposit dispositions and attend required meetings.

What you’re motivated by:

• A fast pace. We’ve grown exponentially, and new team members continue to join our Dream Communities family.
• A leadership team that trusts each other communicates effectively and is committed to helping team members grow personally and professionally.
• Visionary, intelligent, and innovative CEO. Ours is the kind of leader you read about, hope to work with, and learn from.
• A culture focused on developing and investing in team members - coaching, training, and supporting each other. We have a mantra of “Leaders made here” at Dream Communities, which is focused on developing and growing leaders.

Our Mission:

At Dream Live Prosper Communities, we are committed to making an impact - whether it’s through acquiring and developing real estate, building relationships, or empowering our team members with the tools they need to achieve their dreams. We are proud to have been named on multiple Best Places to Work lists for over six years and have remained on the Inc. 5000 list of fastest-growing companies for ten consecutive years.

Benefits and Perks:

• PTO
• health/dental/vision/life insurance
• 401(k) matching
• rent discount
• learning/educational incentives
• Volunteer Time Off
• well-being programs
• company events
• self-improvement/productivity tools
• & the incredible feeling of making a difference.

Equal Opportunity Employer:

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.