Luxury Men's Tailoring Sales Experience Manager

Saks Fifth Avenue Llc; United States; In loco; USD 86.000 - 107.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical insurance

Vision insurance

Dental insurance

401(k) retirement plan

Basic life insurance

Disability insurance

Employee discount

Descrizione del lavoro

Bergdorf Goodman is seeking a Sales Experience Manager to lead the department with a customer-first focus, driving performance and cross-team collaboration in a luxury retail environment. The role emphasizes excellence, imagination, and graciousness in every client interaction and store operation.

As part of Exemplar Luxury Group, you will manage vendor relationships, budgets, and strategic projects while upholding brand standards.

Mansioni

• Champion the vision and culture of Bergdorf Goodman while balancing brand loyalty to both BG and the vendor
• Increase sales growth and department performance with company vision and values, partnering with leaders
• Oversee all merchandise-related operations, including presentation standards, returns, damages, and vendor/merchant communication
• Lead team execution across department functions, identifying and addressing risks or roadblocks
• Contribute to store-wide strategic goals by establishing departmental priorities and building aligned projects
• Partner with Buyers to review business performance and implement action plans to improve results
• Collaborating with Client Development Leads to establish and execute client engagement strategies
• Analyze customer behavior, trends, and feedback—both internal and external to inform and adapt department strategies
• Plan and manage the departmental budget, ensuring adherence to expense guidelines while maximizing revenue
• Enforce audit compliance and uphold department and stockroom operational controls.
• Lead, develop, and manage team performance to achieve business and service objectives

Descrizione del lavoro

Bergdorf Goodman is seeking a Sales Experience Manager to lead the department with a customer-first focus, driving performance and cross-team collaboration in a luxury retail environment. The role emphasizes excellence, imagination, and graciousness in every client interaction and store operation.

As part of Exemplar Luxury Group, you will manage vendor relationships, budgets, and strategic projects while upholding brand standards.