Luxury Membership Advisor | Art & Exclusive Access

Masterworks; New York (NY); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Catered lunch

Museum access

Health/dental/vision with FSA

Paid parental leave

PTO & 401(k)

Equinox membership discount

Happy hours

Company outings

Job summary

Masterworks is seeking a Membership Manager in New York to speak with prospective members, guide them through the application process, and connect new members with the team. Membership is $1,000 for 12 months, due after mutual acceptance following a trial period.

You will introduce new members to advisory teams and represent our community, values, and brand on first contact. You will manage interviews, onboarding, and ongoing relationships, while attending events and reporting back to leadership

Qualifications

• Track record of luxury sales in private clubs, luxury hospitality, museum or cultural membership programs, or private client work.
• Polished, warm on the phone and in person while direct enough to ask for the decision.
• Strong organization and follow-through across a full calendar of calls.
• CRM experience preferred (HubSpot).
• Interest in art is a plus; training provided.

Responsibilities

• Run membership calls by phone and video with applicants booked onto your calendar.
• Activate memberships starting at $1,000 per year by guiding applicants through application and payment.
• Build relationships with applicants remotely and in-person who need time to decide to join.
• Manage every relationship thoughtfully and thoroughly with our CRM.
• Attend Masterworks events regularly to describe them firsthand and greet new members.

Skills

Luxury sales

CRM experience

Relationship building

Excellent communication

Art interest

Tools

HubSpot

Job description

Masterworks is seeking a Membership Manager in New York to speak with prospective members, guide them through the application process, and connect new members with the team. Membership is $1,000 for 12 months, due after mutual acceptance following a trial period.

You will introduce new members to advisory teams and represent our community, values, and brand on first contact. You will manage interviews, onboarding, and ongoing relationships, while attending events and reporting back to leadership