Luxury Hotel Reservationist - Elevate Guest Experiences

Dorchester Collection; Beverly Hills, Northern (CA, KY); Híbrido; USD 39.000 - 52.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Complimentary stays

50% off at hotel bars/restaurants

Training & development

Social events

Free meals on duty

Discount platform access

Descripción de la vacante

The Beverly Hills Hotel, a Dorchester Collection property, is seeking a Restaurant Reservationist to join a landmark luxury team in Beverly Hills. You will manage reservations, seating flow, and guest requests, while upholding the highest standards of service in a rapidly evolving, world-class dining environment.

Compensation is $32.96 per hour with comprehensive benefits and opportunities for development within our legendary hospitality group.

Formación

• English is the primary language used in our hotel.
• Strong customer service ethic.
• Attention to detail is critical for our Reservationists.
• Flexible schedules, including holidays, are required.

Responsabilidades

• Handle all reservation bookings, requests and confirmations.
• Coordinate seating and guest lists, and communicate guest needs to managers.
• Advise on VIP requests and special occasions to ensure flawless service.
• Collaborate with other departments to ensure smooth operation of the reservation process.

Conocimientos

Excellent communication

Customer service

Attention to detail

Flexibility

Team player

Descripción del empleo

The Beverly Hills Hotel, a Dorchester Collection property, is seeking a Restaurant Reservationist to join a landmark luxury team in Beverly Hills. You will manage reservations, seating flow, and guest requests, while upholding the highest standards of service in a rapidly evolving, world-class dining environment.

Compensation is $32.96 per hour with comprehensive benefits and opportunities for development within our legendary hospitality group.