F&B Supervisor: Elevate VIP Service at a Luxury Hotel

Dorchester Collection; Beverly Hills (CA); On-site; USD 38,000 - 54,000; Full time

Benefits offered by this job

Complimentary stays

Breakfast included

50% off at outlets

Service training programs

Quarterly events

Free meals on duty

Discount platform access

Medical benefits

Retirement scheme

Job summary

The Beverly Hills Hotel is seeking a Lobby Café Server / F&B Supervisor to lead daily operations across Lobby Café, Hotel Bar, and Supper Club. This position emphasizes guest recognition, team leadership, and delivering world‑class service in a historic luxury setting in Beverly Hills, CA.

Salary is $33.49 per hour with generous benefits, development opportunities, and dining rewards across the Dorchester Collection.

Qualifications

• English is the primary language used in our hotel.
• Strong customer service ethic and professional demeanor.
• Attention to detail is critical in luxury hospitality.
• Flexibility to work varying shifts and outlets.

Responsibilities

• Oversee and supervise daily operations of the Lobby Café, Hotel Bar and Supper Club during all hours of operations.
• Recognize all In-House and VIP guests and build guest relationships.
• Assign shift teams, side work, and stations while maintaining standards.
• Attend weekly Food & Beverage meetings and supervise on‑the‑floor service.
• Open and close outlets as needed and drive guest satisfaction.
• Ensure compliance with uniform, grooming, and service standards.
• Maintain knowledge of hotel history and statistics to enhance guest experience.

Skills

Customer service

Communication

Attention to detail

Flexibility

Job description

The Beverly Hills Hotel is seeking a Lobby Café Server / F&B Supervisor to lead daily operations across Lobby Café, Hotel Bar, and Supper Club. This position emphasizes guest recognition, team leadership, and delivering world‑class service in a historic luxury setting in Beverly Hills, CA.

Salary is $33.49 per hour with generous benefits, development opportunities, and dining rewards across the Dorchester Collection.