Luxury Leasing Specialist: Resident Experience

Kairoi Residential; Houston (TX); In loco; USD 42.000 - 54.000; Tempo pieno

Descrizione del lavoro

Kairoi Residential is seeking a Leasing Professional to manage inquiries, tours, and the leasing process for luxury multifamily properties. You will focus on resident retention, community engagement, and using technology to manage marketing and resident information.

The role requires strong customer service, effective communication, and the ability to thrive in a fast-paced environment while coordinating with the Community Manager on marketing efforts.

Competenze

• High school diploma or equivalent; Bachelor's degree preferred.
• Minimum of two years of experience in a leasing or sales role, preferably in multifamily housing.
• Proficiency in property management software (Yardi or RealPage).
• Excellent customer service and communication skills.
• Strong organizational and time management skills.
• Ability to work independently and as part of a team.
• Must have a valid driver's license with no major infractions in the last 12 months.

Mansioni

• Present the community and apartment homes in a professional and enthusiastic manner, highlighting key features and amenities that appeal to prospective residents.
• Respond to inquiries from prospective residents, schedule community tours, and guide prospects through the leasing process.
• Maintain an understanding of the property's features, floor plans, pricing, and availability.
• Utilize property management software (Yardi or RealPage) to manage resident information, process applications, and track leases.
• Conduct resident move-ins and move-outs, ensuring a smooth and positive experience.
• Plan and execute resident retention programs and community events.
• Collaborate with the Community Manager on marketing efforts, including social media engagement and online reputation management.
• Maintain accurate records of resident interactions and transactions, ensuring compliance with laws and regulations.
• Other duties as assigned.

Conoscenze

Customer service

Communication

Yardi/RealPage

Driver's license

Time management

Organization

Team player

Independent worker

Formazione

High school diploma or equivalent

Bachelor's degree preferred

Strumenti

Yardi

RealPage

Descrizione del lavoro

Kairoi Residential is seeking a Leasing Professional to manage inquiries, tours, and the leasing process for luxury multifamily properties. You will focus on resident retention, community engagement, and using technology to manage marketing and resident information.

The role requires strong customer service, effective communication, and the ability to thrive in a fast-paced environment while coordinating with the Community Manager on marketing efforts.