Luxury Jewelry Sales Supervisor | Clienteling & Leadership

Leap; Tysons (VA); Hybrid; USD 32,000 - 39,000; Full time

Benefits offered by this job

Commission up to 4%

Medical, dental, and vision benefits

Employee Assistance Program

401(k)

Job summary

Grown Brilliance boutique, powered by the Leap Platform, is seeking a Sales Supervisor to lead on the sales floor, coach associates, and deliver a luxe client experience. You will drive clienteling, partner with leadership, and manage daily performance to uphold brand standards.

This role emphasizes relationship-based selling, product storytelling, and team development. You will use Endear CRM, contribute to store initiatives, and support inventory and visual merchandising to ensure exceptional

Qualifications

• 2+ years of luxury, premium, or specialty retail experience delivering exceptional customer experiences.
• Proven success in relationship-based selling, clienteling, and achieving sales goals.
• Demonstrated ability to coach, motivate, and support team members in a fast-paced retail environment.

Responsibilities

• Lead from the sales floor with personalized, relationship-driven selling experiences.
• Build meaningful client relationships through appointments and proactive outreach.
• Educate clients with product storytelling to inspire confidence throughout the purchase journey.
• Coach and develop associates to improve selling skills and customer engagement.
• Utilize CRM tools to strengthen client engagement and drive repeat business.

Skills

Luxury retail selling

Clienteling

Coaching

CRM

Product storytelling

Tools

Endear

Shopify

Slack

Google Workspace

Job description

Grown Brilliance boutique, powered by the Leap Platform, is seeking a Sales Supervisor to lead on the sales floor, coach associates, and deliver a luxe client experience. You will drive clienteling, partner with leadership, and manage daily performance to uphold brand standards.

This role emphasizes relationship-based selling, product storytelling, and team development. You will use Endear CRM, contribute to store initiatives, and support inventory and visual merchandising to ensure exceptional