Luxury Jewelry Sales Supervisor: Clienteling & Coaching

Leap Inc; Atlanta (GA); On-site; USD 47,000 - 54,000; Full time

Benefits offered by this job

Commission up to 4%

Medical, dental, and vision benefits

401(k)

PTO - accrued

Employee discount and wardrobe

Job summary

Leap Platform is seeking a Sales Supervisor for a Grown Brilliance boutique in Atlanta. You will drive personalized, relationship-driven selling on the floor, coach a team of associates, and partner with store leadership to execute sales initiatives and operational excellence.

You will lead with strong product storytelling, build lasting client relationships, and ensure a consistently elevated brand experience while meeting growth and KPI targets.

Qualifications

• 2+ years of luxury, premium, or specialty retail experience with a track record of delivering exceptional customer experiences.
• Proven success in relationship-based selling, clienteling, and achieving sales goals.
• Demonstrated ability to coach, motivate, and support team members in a fast-paced retail environment.
• Strong product storytelling skills to educate clients and create meaningful connections.
• Professional presence with the ability to engage clients and resolve concerns with empathy.
• Strong organizational skills and attention to detail to support operational excellence.
• Experience with CRM and retail tech including Endear, Shopify, Slack, and Google Workspace.
• Flexible availability including days, evenings, weekends, and holidays.
• Ability to stand, walk, climb ladders, and lift up to 50 lbs; must be 18+.

Responsibilities

• Lead on the sales floor with personalized, relationship-driven selling.
• Build client relationships through appointments, proactive outreach, and follow-up.
• Leverage product knowledge to educate clients and guide the purchase journey.
• Coach and develop associates to improve selling skills and performance.
• Partner with store leadership to implement business priorities and initiatives.
• Ensure operational excellence in inventory, merchandising, and daily store procedures.
• Support onboarding and ongoing development of team members.
• D соедин?

Skills

Relationship-based selling

Coaching & leadership

Product storytelling

Clienteling

Customer service

Tools

Endear CRM

Shopify

Slack

Google Workspace

Job description

Leap Platform is seeking a Sales Supervisor for a Grown Brilliance boutique in Atlanta. You will drive personalized, relationship-driven selling on the floor, coach a team of associates, and partner with store leadership to execute sales initiatives and operational excellence.

You will lead with strong product storytelling, build lasting client relationships, and ensure a consistently elevated brand experience while meeting growth and KPI targets.