Luxury Jewelry Sales Supervisor — Client Leadership

Leap; San Francisco (CA); On-site; USD 50,000 - 58,000; Full time

Benefits offered by this job

Commission up to 4%

Medical, dental, vision benefits

401(k)

PTO

Employee discount

Job summary

Leap, a platform powering luxury retail experiences, seeks a Sales Supervisor for its HYOU boutique. You’ll drive sales performance, develop talent, and deliver personalized client service on the shop floor, coaching associates to maintain elevated brand standards.

You’ll lead client engagement, storytelling, and CRM-driven loyalty while partnering with store leadership on priorities. The role offers hourly pay with commission (2% starting, up to 4%), plus benefits and PTO.

Qualifications

• 2+ years of luxury, premium, or specialty retail experience with a strong track record of delivering exceptional customer experiences.
• Proven success in relationship-based selling, clienteling, and achieving individual and team sales goals.
• Demonstrated ability to coach, motivate, and support team members in a fast-paced retail environment.

Responsibilities

• Lead from the sales floor by delivering personalized, relationship-driven selling experiences.
• Build meaningful client relationships through appointment selling, proactive outreach, and thoughtful follow-up.
• Leverage product knowledge and storytelling to educate clients and create confidence throughout the purchase journey.
• Support the team in achieving sales goals through coaching, collaboration, and strong selling behaviors.
• Utilize CRM tools to strengthen client engagement and encourage repeat business.

Skills

Luxury retail experience

Clienteling

Coaching

Product storytelling

CRM knowledge

Relationship selling

Tools

Endear

Shopify

Slack

Google Workspace

Job description

Leap, a platform powering luxury retail experiences, seeks a Sales Supervisor for its HYOU boutique. You’ll drive sales performance, develop talent, and deliver personalized client service on the shop floor, coaching associates to maintain elevated brand standards.

You’ll lead client engagement, storytelling, and CRM-driven loyalty while partnering with store leadership on priorities. The role offers hourly pay with commission (2% starting, up to 4%), plus benefits and PTO.